Article 9

Practical Training Solutions
4.9 (587)
Arizona Lead Instructor Chris Garcia delivers a no non-sense course, using humor and real life examples to make understanding Article 9 simple.
$35.00
Article 9 is an Arizona state law, specifically to Arizona’s Department of Economic Securities/Division of Developmental Disabilities. Anyone working for agencies, as independent providers or programs which are funded by the Division of Developmental Disabilities are required to follow Article 9. The foundation of Article 9 is Positive Behavior Supports for someone who may be having a difficult time communicating. It goes over the rights of the individuals we support, abuse, neglect and the reporting requirements. Article 9 breaks down teaching techniques that can be used to support someone who may be displaying challenging behaviors. Basically, article clarifies the parameters that all direct support professionals must work within.

What You Will Learn

Lesson 1
Disclaimer
15s
Lesson 2
What You Will Learn
1m 51s
Lesson 3
Key Terms
8m 16s
Lesson 4
Who Must Follow Article 9?
1m 25s
Lesson 5
History
10m 7s
Lesson 6
Positive Behavior Support
18m 26s
Lesson 7
HIPAA
1m 43s
Lesson 8
Individual Rights
5m 9s
Lesson 9
Abuse and Neglect
20m 10s
Lesson 10
Green Light - No Approval Required
23m 59s
Lesson 11
Behavior Plans
4m 12s
Lesson 12
Yellow Light - Approval Required
6m 14s
Lesson 13
Required Training
16s
Lesson 14
Red Light - Prohibited
4m 55s
Lesson 15
Individual Support Plan Team
2m 31s
Lesson 16
Emergency Measures and Sanctions
6m 42s
Lesson 17
Review
27m 14s

Instructor

Chris Garcia
Senior Instructor at Practical Training Solutions and AZ DDD Lead Instructor - Chandler Arizona

Reviews

4.9 (587)
Haley R
Interesting Instructor and Good Flow of Content
Sep 17, 2021
The instructor was passionate and interesting to listen to.
Esdras M
Article 9
Sep 16, 2021
This was a great course and the instructer really made it very interesting and easy to comprehend.
Cherie H
Easy to follow
Sep 15, 2021
This course was easy to follow, with good explanations of each section. Learned a lot and passed!
Catherine C
Article 9
Sep 15, 2021
This is by far the best Article 9 training I have received. The instructor was engaging, relatable and so knowledgeable. I feel better equipped to engage all kinds of people in a positive way in my day to day life. Thank you very much
Paulla M
Excellent
Sep 15, 2021
The teacher was excellent and the course was very interesting and "easy". a trick question or two, but great!!
Sasha C
Article 9
Sep 14, 2021
Very informative class and definitely recommend!
Erica L
Article 9
Sep 14, 2021
Love it super happy.
Kristian S
A greatly written and preformed video.
Sep 13, 2021
The person giving this review does an amazing job of putting real emotion into his class.
Joely O
Easy to follow along with
Sep 13, 2021
This was an informative yet easy to listen to course and was helpful for my course of work
Elaine V
Great online Course
Sep 12, 2021
Great Course! Very comprehensive! Thank you
Briana W
My experience
Sep 12, 2021
I really liked the teacher’s lecture it was informative and relatable and I learned a lot and happy to have my article 9!!
Nancy H
Article 9
Sep 12, 2021
Great illustrations to assist understanding differnces with restraints, training techniques and light techniques
Kennia T
Great Training
Sep 10, 2021
Insightful, interesting and thorough training :)
Rose Marie G
Great instructor.
Sep 10, 2021
Great videos , detailed information explained to help you remember. Thanks
Pascal N
Abuse and negrect
Sep 8, 2021
Everything
Jeff T
Trainee
Sep 8, 2021
Approachable and informative
Andrew K
Article 9
Sep 7, 2021
Great course
Kathleen A
Article 9
Sep 7, 2021
Very good teacher
Alma O
Easy to follow
Sep 7, 2021
easy to complete
Carissa G
Great Course!
Sep 6, 2021
This was very informative and I enjoyed how interactive it was!
Stacy H
Great information!
Sep 4, 2021
I really enjoyed this class. The instructor was easy to listen to and presented information in a clear concise manner...
MICHELE K
RN
Sep 3, 2021
It was first time I took the course and it was so much information. A very good educator !
aurora s
fair experience
Sep 2, 2021
i had a really hard time understanding the questions, most of them did not make any sense, thankfully i did pass
Sadie S
Great job
Sep 1, 2021
Great job
Edward K
Title 9
Aug 31, 2021
Good job.
Alexis D
Article 9
Aug 31, 2021
Great class, lots of good information.
Amanda M
NA
Aug 31, 2021
Easy to understand
HOLLY L
CNA
Aug 30, 2021
It was a very educational course. I learned alot from it.
Damon K
Instructor was perfect
Aug 29, 2021
Excellent content. Instructor kept me engaged during entire course.
Jody M
Article 9
Aug 28, 2021
It was difficult to listen to as his talking voice seemed to be yelling most of the time. Possibly a microphone would allow him to speak in a calmer tone. Also it was difficult to relate to his analogies of alcoholism, and convicts. His explanation of HIPPA was elementary and lacked specific guidelines on who is a "need to know" individual and who determines who is a "need to know" person.
Elsbeth W
Article 9
Aug 27, 2021
Great! much more clear than the in person class I took last time.
Tiffany M
LPN
Aug 27, 2021
Great Speaker
Nancy O
OT
Aug 26, 2021
I have taken this course at least 5 times. This was the best, clearest, explanation of roles and terms and situations. Well done!
Michelle R
Article 9
Aug 25, 2021
as
Dee Dee L
Article 9 Course
Aug 25, 2021
I highly recommend this course. I like how it explains each situation and then gives an example.
Michelle M
Easy to follow
Aug 25, 2021
I found this very informative and the instructor had a lot of good examples to put it in perspective which helped me understand the definitions and remember it better.
shaniece j
Article 9 course
Aug 25, 2021
First time I took test got 65% failed.... Second time I took the test aced it at a whopping 100%....
Valeria C
The course was very instructive.
Aug 24, 2021
I got a lot information here. And the instructor is very clear during dp course. I had to take a fill minutes after some informations and exemples that a heard here that shows me how important is the role of our job.
Stephanie N
second time
Aug 24, 2021
some topics dragged on - otherwise was informed
Corinne T
article 9
Aug 20, 2021
very informational. Good course and very easy to follow.
John D
Article 9
Aug 18, 2021
Chris is an engaging speaker. The content is important to ensuring dignity and quality of life for providers working with persons with developmental disabilities.
amy b
Very convenient
Aug 18, 2021
Really enjoyed this delivery method.
Candra M
good course
Aug 17, 2021
Nice to be able to go at your own pace. I also like the questions between each section as they help gauge your understanding
Alexis A
Article 9
Aug 17, 2021
easy to follow
Alan W
ARTICLE 9
Aug 17, 2021
Mr. Garcia did a great job teaching the Article 9 class. It is a meaty and factual class that he made fairly interesting while presenting all of the parameters of the program. I appreciated the fact that the video could be stopped and certain portions reviewed before moving on. The course was well organized and no time was wasted anywhere. Mr. Garcia is personable, knowledgeable and made the course interesting. Many Thanks! A Wylie
Taylor P
Nice!
Aug 13, 2021
N/A
Samantha M
Great
Aug 11, 2021
Very informational
Deanna R
Great course!
Aug 11, 2021
This course provides practical examples and really does a wonderful job getting the message across.
Rachael M
Informative with a great teacher
Aug 11, 2021
This course was very informative and interesting. Only complaint would be there were a few different typos within the slides presented.
Deborah K
Article 9
Aug 9, 2021
My 2nd time to take this class. It’s informative and done ver well by the instructor.
Gloria S
Article 9
Aug 9, 2021
The class was educatinal. I learn a lot it about the current approval verification. How to relate with different client in current situation.
MUBARAK A
Well Explained
Aug 9, 2021
Good course. Well Explained. Easy.
Jennifer L
Engaging class
Aug 8, 2021
Chris was an engaging and motivating presenter. The learning checks would have been stronger if they were scenario-based and more like the final quiz. Effective class overall!
Glen N
Article 9
Aug 8, 2021
It was a good refresher for me. Awesome job on the presenter/trainer. Thank you!
Jack B
testing
Aug 8, 2021
Do not care for the situational questions being used. prefer defined tests
Sharon Z
Article 9
Aug 7, 2021
Enjoyed the teacher and presentation
Heather C
Great Course
Aug 6, 2021
I really enjoyed this course. The instructor was clear and informative. I learned a lot. Thank you.
Julie R
Article (9
Aug 6, 2021
This is the second time I have taken this course from Chris. Wonderful examples and easy to follow.
Alyson C
Alyson C
Aug 6, 2021
Excellent course and Chris is an amazing instructor.
Kailee B
Article 9 Review
Aug 6, 2021
This was a great teaching and review for this course.
Olabisi A
Article 9
Aug 5, 2021
Good job and great Trainer
Kari R
Article 9
Aug 4, 2021
Informative and pleasant presentation.
Tonya V
Respite care provider
Aug 4, 2021
Very informative!
Yvette L
Yvette Lyde LPN/LVN
Aug 4, 2021
Great engaging instructor.
Kylie H
Review
Aug 3, 2021
Informative and information provided in a easy to understand way
Jennifer C
Article 9
Aug 3, 2021
Easy to follow and good information.
Thomasina L
DSP
Aug 3, 2021
Very clear and detailed presenter
Tiffany B
Article 9 Course
Aug 2, 2021
Great info, easy to understand. Glad to be able to access and come back if necessary.
Leslie B
Article 9 class
Aug 1, 2021
Great class! Easy to follow and great, relevant examples. Would recommend!
Melissa M
Article 9 online course
Aug 1, 2021
I love how i was able to complete this course at my pace...I was able to take better note and rewatch videos if need too.
Dawn V
CNA
Jul 31, 2021
Chris always has taught a great class, he keeps your attention and gives examples that relate to our jobs. Thank you Chris !!
Audrey G
Audrey G.
Jul 31, 2021
The best teaching style for me. 1. I don’t have to leave home attend class, 2. Chris’ teaching style is easy to understand (student friendly).
Tammy M
Article 9
Jul 30, 2021
Informative educational material
Diane R
Best course ever
Jul 30, 2021
I was so grateful for the straight forward presentation. Training was understandable and I appreciated being able to hear everything clearly. The techniques were not just taught but good examples were given after each one and the review at the end was most helpful. Thank you Dianne
Floyd A
article 9
Jul 29, 2021
the course was given by a good D.D.D. prof. teacher,course is educational.
Kelly B
Article 9
Jul 28, 2021
Nice course! The only downfall was that the course timed out at 8pm. As a mother of an adult with special needs and a client of DDD, my quiet time to conduct this type of lesson is between 8pm and 10pm. It would be more convenient to expand the hours for the course
Donna L
Great
Jul 28, 2021
The instructor was Great and made the course so easy to understand.
Kimberly A
Article 9
Jul 27, 2021
Great information passed with 90%
Martha D
Article 9
Jul 27, 2021
Great class. Learned a lot. Thank you
Beatriz f
satisfecha con el curso
Jul 27, 2021
muy buenos videos
Dana P
Article 9
Jul 27, 2021
N/A
Kimberly W
article 9
Jul 26, 2021
it was very informative and thought provoking. I was easy to understand and improved my knowledge bases on caring for this population group
Nathan R
Article 9 training
Jul 26, 2021
Very good training! Informative and concise.
Komanisha P
Good Course
Jul 23, 2021
Quick easy and very informative.
Tracy M
Article 9
Jul 22, 2021
I enjoyed this class and thought it was much easier to learn by breaking it up into sections rather than all the information at one time.
Christine D
Loved it!
Jul 22, 2021
I actually rather enjoyed this course. The trainer was easy to listen to, provided information clearly, I learned a lot, and I appreciated the examples. I also really liked that the videos were broken up into segments. It made it really easy to listen to throughout my day when it worked for me.
Mildred F
Article 9
Jul 22, 2021
Enjoyed the class.
Maisha L
Very informative
Jul 20, 2021
This was a great class! The instructor did well
Paige D
SLP
Jul 20, 2021
Great instructor and appreciated the examples and personal stories
Janice R
JR
Jul 20, 2021
Great job Chris! Enjoyed this on-line class for Article 9. Very informative.
Patricia A
Artical 9
Jul 19, 2021
Great on line course..
Roxane R
Care provider
Jul 18, 2021
This was an excellent class and I learned a lot thank you in advance.
Renee M
Article 9
Jul 16, 2021
The trainer provided excellent instruction, but sometimes his “preaching” voice was difficult to listen to.
Molly B
excellent
Jul 16, 2021
I thought the speaker was extremely well-informed and portrayed the information in a personable and educational way, maintained my attention the entire time.
MARCO S
ARTICLE 9
Jul 16, 2021
VERY EASY TO FOLLOW. THE REVIEW WAS VERY HELPFUL
Jad J
care giver
Jul 16, 2021
excellent course For all Direct support professional
Cathy G
Cathy
Jul 16, 2021
Chris was very thorough in explaining all aspects of Article 9, appreciated the review on Green, Yellow & Red light info. Thank you for allowing this course to be online.
Shannon S
article 9 review
Jul 15, 2021
It was long
Donna G
Article 9
Jul 15, 2021
he was a great speaker, I really enjoyed watching and listening to him. I got so much info. that was pretty foreign to me.
Melody S
review
Jul 15, 2021
great
Brandon E
Article 9
Jul 14, 2021
Very informative and easy to follow.
Cruz D
I passed this test
Jul 14, 2021
This test was helpful
Abbie V
Great course.
Jul 13, 2021
Very informative.
Janis K
Article 9 Course
Jul 13, 2021
It was very well presented. Thank you
Hope N
Great Class
Jul 12, 2021
Straightforward!
Lisa B
Good overall class
Jul 11, 2021
I feel like I learned a lot of basic information for making sure I am compliant with Article 9.
Kathleen H
Khughes
Jul 10, 2021
Love how everything was broken up into small sections! Easy to follow and understand!
Felicia J T
Article 9
Jul 10, 2021
Decent Class.
Raquel B
Training
Jul 9, 2021
Great!
Chyres S
Easy to follow and entertaining
Jul 9, 2021
Not entertaining as in fun, but as in not boring. Thanks for the review.
Natalie R
Excellent
Jul 9, 2021
Very well organized and informative.
Cevion M B
CB
Jul 9, 2021
This course was very knowledgeable
Paul M
Mr. Paul Munyura
Jul 8, 2021
This course has been great to me and its easier to take on line
Ashlee B
This Article 9 Class Was Great!
Jul 7, 2021
Well done. Informative. Easy to understand. Emphasizes caution. Thank you.
Verna M
excellent Presentation!
Jul 7, 2021
Instructor/ [presenter is very knowledgeable. Information is clear and straight to the point. Thank you so much.
Cynthia B
Registered Nurse
Jul 6, 2021
I've taken the Article 9 course dozens of times in my career and this is by far the most informative and helpful!
Denice M
Article 9
Jul 5, 2021
The videos were great and really informative. The examples given for the difference between green, yellow, and red light techniques were also helpful. I also appreciated learning about the history of Article 9 and the notable figures who propelled the reformation in care for those with disabilities.
Jorge Armando F
Very well explained!!!
Jul 4, 2021
It was great to have this course on line. The instructor explain everything very well, using very good examples.
Brenda H
Article 9 Training
Jul 3, 2021
The course was very insightful and engaging! I enjoyed listening to the many applicable examples that helped connect and reinforce the concepts to memory.
Mya H
Article 9
Jul 1, 2021
Great class easy to follow
Kenneth W
Article 9
Jun 30, 2021
Course was easy to complete online
Elizabeth L
Great Class
Jun 30, 2021
Great class. Material explained very clearly. Looking forward to using this information in personal and professional life
Linki D. P
Article 9
Jun 29, 2021
I really liked the way the class was taught three years ago through the online program. I liked the way the trainer talked about things and likened them to processes we go through ourselves. I think that gave relevance to students. This version felt more "preachy" and the tone of the instructors voice felt like it was borderline yelling. Not that he was yelling but it felt like it.
Taniuska J
Registered nurse
Jun 28, 2021
Nice job!
Adaorah E
Great Instructor
Jun 28, 2021
Chris was very informative and was able to format the information taught to be more relatable.
Consuelo Cecilia R
He explained the course very well
Jun 26, 2021
So nice that I could do it at home during my day off. Thanks!!!
CHARLES B
rn
Jun 26, 2021
very good
Tammy N
Good overall
Jun 24, 2021
Chris explains green/yellow/red lights well. Good explanations on all points. The quiz questions can be written better and a few are not clear. But overall is okay.
Lashay D
clear explaination
Jun 24, 2021
thank you
Jessica D
Article 9 Instructor and Direct Care Professional
Jun 24, 2021
Very well done, love the real life examples
Aubree D
I actually enjoyed this class
Jun 24, 2021
very clear expectations. real life examples.
Tawni M
Informative
Jun 23, 2021
Great information
Renee S
Engaging and Convenient Course
Jun 22, 2021
He is an engaging speaker. It was nice to be able to take this course from the convenience of my own home.
Wynne S
W. Schmidt
Jun 22, 2021
Excellent! Informative- Thank you
Kasey S
Article 9 class
Jun 22, 2021
Easy class, very straightforward, and I loved that I was able to complete it at home!
Maria Q
article 9
Jun 22, 2021
great class
Marisa F
Helpful
Jun 22, 2021
The videos were very helpful. I liked the real life examples.
Laura S
Article 9 course
Jun 22, 2021
This is a great course to watch wish everyone would watch this. thank you
Lori A
Great video
Jun 21, 2021
Very informative
Donna L
One of The Best Courses I taken in 28yrs
Jun 21, 2021
As a Parent of a complex needs adult and Special Needs nurse for 40+ years there is always something in the courses I k ow will confuse people who are given much responsibility most without benefit of experience or education to all the vast scenarios that each individual brings. Please be careful with wording. This was one of the best courses I have taken in a long time. Thanks!
Jill Ann M
Best class I have ever taken!
Jun 20, 2021
Excellent class. The Teacher has a way of keeping the student engaged throughout the entire course. His examples were real life scenarios and that helps when learning about the rules, regulations and techniques of Article 9. I think that even family members of someone who is with the DDD would benefit from taking this Course. 5 Star!
Luz Q
ARTICLE 9
Jun 18, 2021
ECXELLENT
Douglas M
Great, Informative and to the point
Jun 18, 2021
The class was very well organized and easy to follow for my first online Article 9 training.
Julie J
Direct care provider
Jun 18, 2021
I enjoyed this online training and it was very educational a good reminder dignity and what it means to others with or without developmental disabilities.
May W
ADH Caregiver
Jun 17, 2021
Thank you for the class. You made things easy to understand with examples and stories
jeff s
article 9 review
Jun 17, 2021
great instructor good knowledge thank you
Fiona R
Everyone should take this course
Jun 17, 2021
Merrell daughter has been with DDD for six years. I wish that I would have been asked to take this course at the beginning of my journey with DDD as I think that I would have understood the system much more clearly as well has been prepared or reminded to make better parenting choices. I honestly loved the class. I kept taking screen shots and taking people to come watch and learn. The instructors style was so natural I actually felt like I was in the room, answering questions and laughing and agreeing. I Would like to be able to have access to share with other family members. Truly an informative entertaining course.
Julienne G
I enjoyed this course
Jun 16, 2021
I enjoyed this course
Tina D
Article 9
Jun 16, 2021
Nice course
Rosa B
Article 9
Jun 16, 2021
Excellent information and very well explained.
Tonya B
Well Written Course
Jun 16, 2021
This is a great course. Very informative information. Learning how to communicate properly with whom you support is very important.
Alem M
DSP
Jun 16, 2021
Excelent course
Alissa B
Great course !
Jun 16, 2021
Very informative
Madison S
Article 9 Review
Jun 16, 2021
Very clear and helped refresh my memory on all the topics and rules
Sandra S
Article 9
Jun 16, 2021
Very well explained
Kathleen C
Article 9
Jun 15, 2021
Good updated info
Donna W
Article 9
Jun 15, 2021
Great teacher
Noemi M
Article 9
Jun 15, 2021
Best Article 9 training I have had. The speaker is engaging and makes connections making it easier to stay focused, connected and retain what is being taught. Thank you.
Mary M
User-friendly course
Jun 15, 2021
This was a very user-friendly course. I am not the best on computers, but it was so easy to access. The information is straight forward and easy to follow. I learned a lot! Thank you!
Andrew N
Nurse
Jun 13, 2021
Well taught and convenient online course.
Amarainy O
Great!
Jun 13, 2021
Easy to understand and great instructor!
Nora O
Good course
Jun 12, 2021
Clear and concise instruction with helpful information for positive reinforcement.
Melissa W
Very informative
Jun 12, 2021
Very informative and interactive. Thank you!
Tanner S
Tanner Schumaker
Jun 11, 2021
The videos were very interactive and informational.
Chelsea S
Applicable and easy to follow
Jun 9, 2021
Great course. I appreciated the examples provided and the teachers engagement. Being new to working with this population, this course was very informative.
KARMEN M
Ddd
Jun 9, 2021
long but informative
Leslie I
Article 9
Jun 8, 2021
Throughly enjoyed the trainer Chris. Very well presented
MARISA C
easy to follow class
Jun 8, 2021
Class went smoothly and learned so much
Philip P
Article 9 Traing
Jun 7, 2021
Chris made the training painless and very easy to understand.
Megan A
Great presenter!
Jun 6, 2021
I was concerned about taking the class virtually, but the presenter was very engaging
Donna W
article9
Jun 6, 2021
very easy to understand
Seema S
Very informative and engaging, clear
Jun 5, 2021
Great course and instructor
Jeremy P
Clear and concise
Jun 4, 2021
This was chunked appropriately, presented enthusiastically and presented in a way that was easy to understand.
Michelle M
Article 9
Jun 3, 2021
Very good lesson. Instructor was positive and kept me engaged.
Jessica E
it was alright
Jun 2, 2021
It was interesting but it also felt like I was being yelled at.
Tabatha C
Easy to Understand
Jun 2, 2021
Course was easy to understand.
taylor b
Article 9
Jun 2, 2021
Good instructor and class.
Lee J
Lee
May 31, 2021
It was really easy because of his explanation
Judith W
Article 9
May 29, 2021
Chris Garcia did an excellent job of teaching this course
Debra B
RN
May 29, 2021
Thank you!
Sandra W
Article 9
May 29, 2021
Course well laid out and interesting
Roberta Rae S
Case Manager
May 28, 2021
Simple, yet informative
Dylan H
Great
May 28, 2021
Great
Liya H
Hab and Respite Worker
May 28, 2021
Course was easy to understand and informative.
Vickie S
Special Needs and Senior Care provider
May 26, 2021
I enjoyed reviewing Article 9 and really liked the presenter's way of explaining and his inclusive, positive focus. Dignity for All!! Thanks so much!
Steve C
Habilitation Specialist
May 26, 2021
good
QUYNN T
Quynn T
May 25, 2021
I enjoyed the instructor. He had a very compassionate and direct approach. It is obvious he loves his work. There is a lot of material to cover in such a short time.
Timothy C
The 5 star review
May 24, 2021
This is a 5 star course
Mary H
Great course
May 21, 2021
Content was thorough and concise and easy to complete online.
Julie N
Article 9
May 21, 2021
Great class.
Megan G
Very Informative
May 19, 2021
This is my first time learning about Article 9. Thank you for all of the valuable information.
Molly S
srriaghtforward
May 18, 2021
not to hard or time consuming
Kirk A
Assistant manager
May 18, 2021
Great Class
Emily H
Article 9
May 18, 2021
Yellow and red light rules most important
Jovita B
Article 9
May 17, 2021
The facilitator/Chris gives an awesome course study. Very informative and engaging! I really enjoyed this course! Thanks Chris, keep up the great work!!!!
Thespina S
Great Course
May 17, 2021
The instructor covered the "important" topics. The review did well to prepare for the exam.
Pamela S
OTR
May 17, 2021
this course taught the information using clear and easy to understand language and examples.
Donna A
Article 9
May 16, 2021
I have enjoyed this class. I can concentrate better at home. No stress.
Hunter A
Good!
May 15, 2021
The instructor did a great job explaining the aspects of Article 9
Caitlin T
Great online learning class
May 14, 2021
I really enjoyed the online version of this class
Corrina T
Super Informative
May 14, 2021
Learned a lot in this course!
Ma Keeley G
Good
May 13, 2021
The class was very beneficial. Taking it online was great because it was flexible with my schedule.
Karlee N
Article 9 - Review
May 13, 2021
Nice presentation and easy to follow. would have liked to work through a few more examples between yellow and red light scenarios.
Katelyn P
I loved this class
May 13, 2021
I enjoyed this class and I learned a lot.
Marie M
Article 9 Online
May 12, 2021
I loved this program, I learned things I didn*t know.. The pictures of the old ways were horrid to think of. I loved Chris, the one most important word I will keep in my head is DIGNITY We all will be here some day, possibly,, I will treat my clients as I want to be treated as well A[so, thanks for your help w trouble with class due to my own computer,, you guys are great... Thank you!!!
Nicoletta D
Great class
May 12, 2021
The instructor was very informative and engaging:)
Martina F
5 stars
May 12, 2021
Very professional and informative course.
Juan P
Article 9
May 11, 2021
Very informative training
Esther Y
LVN
May 11, 2021
Very informative, easily understood.
Michelle B
DDD Hab/Respite Provider
May 11, 2021
One of the best Article 9 Classes I have ever taken. Thank you
Grennay E
care giver
May 10, 2021
you are a good instructor keep it up
Angela R
Article 9 renewal
May 10, 2021
Thanks Chris for such an informative training session. I appreciate that I was able to do this from home. I feel like I learned a little more than I did when I completed the in person class a few years ago.
Terri D
Article9
May 10, 2021
Wonderful presentation by Mr. Garcia. Just so you know my thoughts and daily work merged together for all the right reasons. Awesome instructions! Thank you a bunch.
Jayde R
Article 9
May 9, 2021
great class
Yolanda H
Chief Operations Director
May 9, 2021
I really thought this was very informative and Chris is a great trainer.
Renee Z
Very good course!
May 8, 2021
This course was great, Chris is a wonderful instructor! He makes things easy to understand, uses real life examples. The section on Abuse and Neglect was difficult to listen to, the story of the 8 year old boy had me crying for a half hour! I would highly recommend this class to anyone needing Article 9 training!
Mildred F
Article 9 Class
May 8, 2021
I like the quizzes at the end of each section/topic to reinforce understanding of the topic taught or discussed.
Nia P
Article 9
May 8, 2021
Amazing course! Very engaging and informative!
Darian S
Employment Specialist
May 7, 2021
Great!
Karen C
bht/caregiver
May 7, 2021
good information's.
Emarree W
Good Course
May 6, 2021
Covered everything you need to know especially if your just renewing your certification.
Ryan C
Article Nine
May 6, 2021
The course was tough but was able to pass the second time
Richard T
Article 9
May 5, 2021
Long program, but very well presented.
John A
Great program
May 5, 2021
Was a great job with no outside distractions or people interrupting going down rabbit holes and taking up time, with all courses had this same format. Loved it.
William R
Not a preferred training
May 4, 2021
I do not like the use of profanity ( hell and damn) in the not taking out the trash scenario. The use of slang is also not helpful (...punking a 5 year-old kid).
Jon S
Conscience and Very Convenient
May 4, 2021
Very helpful to use the online platform for a review of material covered, and having staff available to chat with during the instruction period was helpful. Recommending this to my coworkers!
Constance B
Article 9 informative
May 3, 2021
Enjoyed the speaker and the real life scenarios. It was a good refresher, I was a special education teacher for 20 years and have been retired for about 6 years. It's nice to know I haven't forgotten best practices.
Jasmine P
Article 9 training
May 3, 2021
Very informative
Anthonia M
Article 9
May 2, 2021
review the questions
Isenia P
Great teacher!!
Apr 29, 2021
Explains everything & gets to the point!
Ruth S
Article 9
Apr 29, 2021
Very good
Aubresca Z
Article 9
Apr 28, 2021
This was an awesome course!
Ana V. S
great course
Apr 28, 2021
I am a medical professional; I thought the teacher was great!!!
Tawny G
Very Informative!
Apr 27, 2021
Chris Garcia is very informative and helpful throughout the course! All content was very throughly explained!
MICHAEL W
5 ☆
Apr 27, 2021
5☆
Earla L
DSP
Apr 26, 2021
Was very informative.
Jerome S
excellent cours
Apr 26, 2021
well spoken presentation; all points necessary seemed to be covered in depth
Helen O
Article 9
Apr 26, 2021
I thoroughly enjoyed and understood the course from the beginning. Mr. Garcia speaks clearly and sounds so enthusiastic about the subject, that I will look forward to taking any additional courses he is teaching!
Tabitha S
Article 9
Apr 25, 2021
I enjoyed this online version. The teacher is very good and breaks things down well so all can understand
Courtney S
Excessive Examples
Apr 23, 2021
The instructor did an amazing job covering all of the components of Article 9 as well as expressing the reasoning behind each mandate. Although he provided relatable examples of the prohibited, approval-based, and authorized behavior techniques, the use of various examples often times became confusing and hard to follow. Awesome information, great presenter, I just prefer "straight forward" information.
Winfred K
DDD training
Apr 23, 2021
Lots of information made easy to understand.
Allison R
Awesome teaching!
Apr 22, 2021
Awesome!!
Gordana J
MIODRAG JOCIC
Apr 21, 2021
This Course Article 9 remembered me on some thinks to make Positive Behavior of persons with Disability and help them! I am very happy for that and satisfied!
Amber H
Great Presentation
Apr 21, 2021
Information was presented so that it was easy to understand.
Bodil K
Caregiver
Apr 21, 2021
Good job
Ruth Y
Article 9
Apr 21, 2021
great training excellent coach
Brenda A
DSP
Apr 20, 2021
I really thought that this course was very informative.
Alison D
Article 9
Apr 20, 2021
Great explanations and examples!
Prudence H
Article 9
Apr 20, 2021
Chris Gacia explains all of the information in a easy to follow way.
Kim M
Article 9
Apr 20, 2021
Easy teaching
Blake M
Article 9 review
Apr 18, 2021
Especially appreciated the dedication that the instructor had towards the topics presented. As a parent and therapist, I feel tremendously educated on how I can improve both professionally and personally.
Marca O
Article 9 Explained
Apr 18, 2021
Good review of Article 9 - good examples throughout.
Amber R
Clear and Consice
Apr 16, 2021
The training was very informative and easy to understand with the examples given.
Roberta R
Very informative.
Apr 16, 2021
The gentlemen covered everything. He was informative and kept me motivated to want to know more.
Kyushu “Ky” G
Article 9
Apr 15, 2021
This training was great and was definitely easy to stay engaged with it being delivered in segments.
Jennifer R
RN
Apr 15, 2021
This was very thorough especially with examples used
Susanna W
Article 9
Apr 15, 2021
Very good instructor
Star M
Great class
Apr 14, 2021
I have taken this class many times as a care provider but this one was quick easy to follow and very informational.
Caitlin W
Informative
Apr 13, 2021
Over all the course was easy to follow and informative. The instructor uses helpful examples that reinforce the information.
Derenda B
Feed back
Apr 12, 2021
Amazing teaching and breaking down everything.. Very good topics to know and follow..
Rosario R
Register Nurse
Apr 10, 2021
This was my 2nd time taking article 9 and I learned more on this one. It was explained nicely . The examples the instructor gave helped understand . I would recommend this course. Nice job Chris thank you
Lorraine S
Article 9
Apr 9, 2021
Great presentation by Chris (as usual!)
Deborah B
attendant care giver
Apr 8, 2021
I liked this course and the manner in which the teacher taught using lots of examples. He made it much easier to really understand and made some great memorable remarks.
Thiery N
Provider
Apr 8, 2021
Teacher gives enough details and many examples, I do recommend everyone to take the course from him.
Monica M
Article 9
Apr 7, 2021
it was a really easy course, pay attention to the WHOLE THING, but the review right before the quiz really helped alot
Melissa S
Article 9
Apr 2, 2021
Course was clear and easy to follow and understand. Great instructor!
Stephanie S
great presentation
Apr 2, 2021
The presenter is very thorough and consistently uses examples that relate to all people in all settings, making each concept very easy to understand. I really like his repetition of the importance of supporting dignity in the care of each person.
Raylah P
Great Instructor
Apr 1, 2021
Chris is awesome. I have attended his in-person classes and now his virtual training. He makes the material accessible and draws it to real-life experiences.
Skye T
Chris is the UNICORN of teaching article 9 classes
Apr 1, 2021
Such a fun way to learn. I will never go anywhere else...EVER!!! Thank you, Chris.
Jayme F
LPN
Apr 1, 2021
Chris made the training much more personal. Thank you for that!
Pragna B
articals 9
Mar 31, 2021
very simple understanding giving by good example to act as professional.
Theresa N
Very informative, easy to understand.
Mar 31, 2021
Personally I found this to be about 85% better than the in person instruction I previously received when I first obtained Article 9 Training.
Joey M
Article 9
Mar 30, 2021
The videos were very helpful and to the point.
ANA MARIA H
great information
Mar 30, 2021
learn a lot of things on this simple explain videos
Maria B
Registered Nurse
Mar 29, 2021
Thank you! Very nice to be able to take the course from my home!
Ruth P
Article 9
Mar 29, 2021
This was helpful and informative. With 5 of 25 grandchildren who qualify for this help, I can better communicate with them and give valuable insight and help to their parents. I was raised with an older brother who was a resident of the Coolidge Institution and how much better our family was when he came home. My parents hated it but were trying to do what was best for him, by listening to those "Professionals" who said this was what they needed to do. He still gets angry if those years are brought up. He is 66 years old. Again, Thank you.
Anahi O
Article 9 Training
Mar 28, 2021
Honestly from all the years taking Article 9 trainings, this by far has been my favorite. I was able to retain information and follow easily. The instructor on the video did a fantastic job.
Mechelle R
Very informative course.
Mar 28, 2021
This course was very informative. It was presented well for all to gain a base knowledge of the law, and to later build further in their knowledge. I would recommend this course to any individual, clinical or not, who cares for any individual who falls under a DDD umbrella.
Yesenia F
Staff
Mar 27, 2021
Great Teaching and explanation.
MIRISLEYDIS A
Interesting
Mar 26, 2021
Intersting and informative
Silas H
The Law Made Simple and lovely to follow
Mar 25, 2021
Article 9 spends a beautiful web around the law and makes it easier to help people living with developmental disabilities yet leaves no gray area for all persons.
Kelly W
Article 9 Course Review
Mar 25, 2021
This course was taught well by Chris Garcia, was easy-to-follow and well-organized, and included meaningful examples for each topic.
Alexa L
Article 9 course
Mar 25, 2021
well explained and love the review at the end.
Genevieve B
Good class
Mar 24, 2021
I used to teach article (not renewing) and I really like how Chris explains things. Better than in the article 9 instructor clinic. It really made more sense.
Constanza B
Constanza Beebe
Mar 24, 2021
Clear explanation of the purpose of article one. Several examples helps to clarify concepts. The speaker was excellent. Thanks
Shaunik S
Article 9
Mar 23, 2021
I loved the way Chris went through training and gave detailed examples of each category. That helps someone like me fully understand the point. Thanks Chris you've helped me in more ways than one.
Rachel S
Article 9 Training
Mar 22, 2021
Great class. Easy to follow and instructor was fantastic.
Sylvia Y
Test
Mar 22, 2021
I do not do well online I usually have to have the teacher or instructor in person.
Barbara M
Great course
Mar 22, 2021
Loved how there were examples of what to do and what not to do. the green, yellow and red light usage was great. It was interesting and I like that it was on line and I could do in my own time frame. Plus the cost was reasonable.
Julia H
Article 9
Mar 20, 2021
Very well taught
MaryAnn B
annie
Mar 20, 2021
really liked Chris
Hiroko P
Article 9
Mar 19, 2021
Awesome instructor and great staff! Highly recommand.
Alice B
Article 9
Mar 18, 2021
Done and this, was alot easier than I thought.
Lauree M
TITLE 9
Mar 18, 2021
Wonderfully written and very informative! Thank you!
Jordan L
Article 9
Mar 17, 2021
Easy to navigate webpage and the video host made understanding the terms easy and precise.
Michael M
Article 9
Mar 17, 2021
Great course.
Octaviana C
COTA/L
Mar 17, 2021
Great way of explaining and given examples!
Irene D
Respite Worker
Mar 16, 2021
Excellent Instructor
Linda W
Program Director
Mar 16, 2021
Very good and thorough
artemis S
Article 9 Review
Mar 15, 2021
Easy to follow. Covered all information needed. Good review of information at end to prep for test.
Russell B
Wonderful Teacher
Mar 15, 2021
Very Professional
Kareen H
Excellent teacher
Mar 15, 2021
The explanations of the course are thoroughly explained to understand it very easily. I recommend taking this course, it is very helpful.
Carlos G
Excellent knowledge
Mar 13, 2021
This Course is a great tool to help correctly the people we support. thank you.
Ramses D
Articule 9
Mar 13, 2021
Thank you LEARNING experience.
Larristine L
LPN Quality Assurance Nurse
Mar 11, 2021
This has been the most interesting and informative Article 9 course that I have ever taken. It was not only engaging and relevant, it was also presented in a manner that provokes personal conviction and thought that would be absolutely beneficial and transferable to use in everyday life. I would consider it a model for this titled Course.
Jennifer S
Educational articulate 9
Mar 10, 2021
Informative
Rinku S
Article 9
Mar 10, 2021
good job
Nicole M
Direct care professional
Mar 10, 2021
Excellent teaching, explanations and review
Isaac W
caregiver
Mar 10, 2021
very well done
Merle S
Article-9
Mar 9, 2021
Very informal and straight to the point.
Jacqueline V
Article 9 Class
Mar 6, 2021
I found this class to be very explanatory and full of useful information. The instructor did a great job not only explaining the context of every lesson but doing so in a way that was very understandable and putting yourself in the position of the person you are providing care for. Doing this allowed me to have a deeper understanding of what one may go through and made it easier to think about different ways to approach situations in my home life with my mentally challenged brother and nephew as well in how I approach situations in my everyday life outside of my home.
Meg R
Informative and engaging
Mar 6, 2021
I liked how the presenter was relatable to his audience. I appreciated that the focus on dignity and rights and the why behind using this alternative techniques. I also appreciated that the presenter acknowledged why challenging behaviors might be difficult for providers, given how providers may have been raised. Compassionate/empathic responses to difficult behaviors is well-supported by research, but it is new for a lot of people. I love the focus on the importance of trying to understand the why behind challenging behaviors. I hope agencies employing direct support personnel take this training one step further and provide their personnel with tools to address what comes up for them when they are faced with these challenging behaviors. I'd love people to have the tools and training to feel confident in their abilities to respond with compassion.
Perla M
It was easy to follow
Mar 5, 2021
The course was very easy to understand and gave all the info needed
Theo D
Article 9
Mar 4, 2021
Great presenter, helpful presentation style.
Jayme M
Great
Mar 2, 2021
informative and to the point
Denise S
Article 9
Mar 1, 2021
The course was very interesting and the instructor was great,
Jacob K
Good Class
Mar 1, 2021
Good info, good class.
Tammy K
Well Done!
Feb 28, 2021
Informative and kept my attention. Well done!!
Katelynn P
Review
Feb 27, 2021
Good explanation of the necessary material needed for this type of care.
morgan n
repite care
Feb 27, 2021
awesome job
yuksel H
hab worker
Feb 26, 2021
Long training
Victoria B
Very Helpful
Feb 26, 2021
The teaching was clear and helpful.
Linda T
Great
Feb 26, 2021
Loved the guy that was teaching .
Kayla R
Dsp
Feb 25, 2021
Great instruction very clear and love examples bieng used great class thank you
Magdalena W
DSP (mom)
Feb 23, 2021
Course is very good, but lots of typos as the course goes on.
Louis A
DSP
Feb 22, 2021
Great Video. Kept your interest and very Informative!
Ronald R
Article 9
Feb 21, 2021
Excellent instructor
Kathy T
Hab and repite
Feb 20, 2021
Thank you for the class, it was well presented
jessica t
article 9 training
Feb 20, 2021
Just wanted to state that I learned a great amount from this class. The instructor was very easy to listen to and follow along with. He kept things interesting and made very good examples of what he was teaching. Thank you!
Destiny A
Article 9
Feb 19, 2021
This is a great course that teaches me a lot!
Mary J
Organized and Timely
Feb 19, 2021
This course was very organized. The instructor delivered the information in a clear way and gave great examples with his content.
Malcolm A
Article 9 Course
Feb 19, 2021
I have a special needs sister that I will have to care for soon. This video and the instructor teaching it offered me valuable advice and techniques that kept me engaged the whole way threw. I learned things I never thought much about in real life situations and will implement the tools and teachings from this point forward with her. Thank you for a great service and video and keep up the great job!
Susie H
Article 9
Feb 18, 2021
Instructor was really good!
Andrea B
Informative and Reliable!
Feb 18, 2021
Thank you for taking the time and creating this training course. It is informative and easy going. Great work
Caleb W
Article 9
Feb 18, 2021
Great course and it was really informational
Jacque K
Helpful Information
Feb 18, 2021
The information was a nice review for appropriate protocols with patients receiving DDD services.
Linda O
Article 9 Review
Feb 17, 2021
I thought the host did a great job of explaining things. He provided great examples.
Sharon S
Great program
Feb 16, 2021
I loved the fact that I could do this program at home on my time. The instructor is very thorough and easy to understand. I would use this program again.
Camille R
Article 9
Feb 16, 2021
Good
DeeAnn L
Precise information with examples
Feb 16, 2021
Very long class/ glad it is only every three years
Sonia V
Article 9
Feb 15, 2021
A great class! The presenter, Chris Garcia was excellent in delivering the information. I've taken this class in person several times and come away with learning more each time ! The online course was convenient and well organized. Very impressed.
Heather M
Physical Therapist Assistant
Feb 15, 2021
Very well presented and yet I still will overthink the easiest question ;)
Heather G
Physical Therapist
Feb 14, 2021
Mr. Garcia has always been good at lecturing, keeping one's attention.
Ronda N
Very well presented!
Feb 13, 2021
The content was clear, explained in great detail including meaningful examples. The presenter was outstanding!
Lisa M
You rock Mr Garcia
Feb 10, 2021
I really liked your comment about how we hold our clients to a higher standard than we do ourselves. I am going to take that with me and try to remember that, and work on not doing that. Thank you.
Maureen R
Article 9
Feb 9, 2021
Excellent course!
Janelle P
Rsp
Feb 9, 2021
This course covered a lot and was very detailed
Flora I
Manager
Feb 9, 2021
Excellent training course
Bamidele I
Manager
Feb 9, 2021
Excellent training program.
Karen J
Article 9
Feb 8, 2021
Very informative and concise.
Lisa H
Simple, easy to follow format
Feb 8, 2021
Good course, interesting content and delivered in an effective presentation
Lisa W
Article 9
Feb 6, 2021
I love this instructor Chris he is very informative and very well-versed in article 9.
Cynthia H
Article 9
Feb 6, 2021
I really enjoyed the course and the instructor was easy to listen to. Adding real life scenarios makes it easier to understand and correlate to situations that actually do occur! Very refreshing.
Lianna E
article 9 - online class
Feb 5, 2021
Not sure if the class is only being offered online right now because of Covid-19, however, I found it very convenient to take the course in the comfort of my own home! It was nice to see how long each video was going to be on the side bar on the right. I also liked how they kept us engaged with questions in between each section. Overall, good experience. Thank you! :)
Kayla P
Article 9
Feb 5, 2021
Great Instructor. Easy to follow and listen to. Instructor makes the topic interesting and go by quickly.
Melissa D
Great training but...
Feb 4, 2021
Hi, just completed the course. Great and informative. However, in the section regarding HIPPA the question is on information never adressed in the video. This does need to be corrected. My suggestion is to update your video as it was important information to know.
Bryanna W
Review for Course
Feb 3, 2021
Explained everything well and provided resources needed.
Regina C
Article 9
Feb 3, 2021
Very interesting and informative. I feel like I have learned ideas and strategies to help support my client, as well as the legal ramifications of Article 9.
Aileen G
SLPA
Feb 3, 2021
Very informative with lots of very poignant stories to emphasize the points made.
Ian H
Article 9
Feb 2, 2021
Informative.
Sylvia B
Title 9
Feb 2, 2021
Very informative
BROOKE B
Article 9
Feb 1, 2021
I truly appreciate the passion, information, and honesty this instructor has toward giving the best care to patients and protecting their rights. The world in general needs more of this guy.
Mary B
Article 9 training
Feb 1, 2021
Good information! I like the convenience of the online program!
Danny H
Best Article 9 Training
Feb 1, 2021
I've had countless Article 9 sessions over the years, and this was the best, most comprehensive that I have experienced.
Kaitlyn W
Best Course I've taken
Jan 30, 2021
As a BCBA this was the most thorough explanation of the ABA techniques used in the green or yellow light sections. Well done!
Ken P
CEO
Jan 28, 2021
I really enjoyed the class, thank you...
Kristina R
COTA/L
Jan 27, 2021
Very informative, kept me intrigued and learning through each video.
Raul H
dcp
Jan 27, 2021
Much better and THANKFULLY SHORTER lol
Tania H
RN
Jan 27, 2021
Easy to do and felt supported throughout course
Codie Y
very nice
Jan 26, 2021
very nice test.
Joseph L
Article 9
Jan 24, 2021
This is a amazing way to get certified , in your own home in a relaxed atmosphere. The pandemic is at its highest and this made it ,safe and possible.
Kelly H
LPN
Jan 21, 2021
Good class, good teacher!
Kimberly B
A wealth of knowledge
Jan 21, 2021
The way Chris presents the information makes it so relatable and understandable. I learn something new each class of his I take no matter how many times I take it.
David D
Review
Jan 20, 2021
Thank you for the concise class. My only complaint is that I felt that the presenter was yelling at me the entire time.
Danica C
Easy to follow. The instructor speaks knowledgably and with appropriate vocal changes.
Jan 20, 2021
Easy to follow for new comers to this industry.
Melinda W
Very Informative
Jan 20, 2021
Felt like I was actually in person. He does such a great job of explaining and giving examples that help you remember the information. I have taken Article 9 classes many times in the past and I feel I learned new information in this course.
Yamilka Z
Article 9
Jan 20, 2021
Very good
Cheryl C
Great course
Jan 19, 2021
I have taken article 9 classes before but I really like this instructor and the format....... Thank you
Michael C
Article 9
Jan 19, 2021
Instructor is just as good in front of a camera as he is in person. He's one of those people in this field that I respect and you know he loves his job. As a Director myself I appreciate his commitment and dedication to teaching. Great course!
Julie M
Article 9 review
Jan 19, 2021
Very informative and the speaker does a good job keeping the details interesting
Justin M
Good Course
Jan 18, 2021
Good Information
Linda R
DSP
Jan 18, 2021
Enjoyed the class!
Elva B
Article 9
Jan 18, 2021
There were alot of information that was great to know.
Royce P
Article 9 review with the teacher Chris
Jan 17, 2021
I enjoyed the class he was very good at explaining the details of what was to be expected it made learning very easy
Raekwon M
Awesome
Jan 15, 2021
Nice class
Jon B
Overall what a great Presentation of Article 9 !
Jan 15, 2021
Thank you Chris for the Article 9 training! It was a great review for me. I was reminded of situations I could do better in ! I had some feedback from a co worker that they also enjoyed your presentation and it was helpful in there Direct Support as well.
Kathy B
supervisor
Jan 14, 2021
Great course
Shannon D
Great course
Jan 14, 2021
I loved being able to complete this on my own time. The instructor's presentation was easy to follow and engaging.
Jeremy G
Review
Jan 14, 2021
This was a very informative course that I found extremely helpful.
Courtney L
Great course
Jan 13, 2021
I feel like I learn, or re-learn, something new each time I take this. Love the virtual format. So much easier with my busy schedule and I don't have to cancel on any of my families to attend. Chris was great and explained everything very well!
Susan F
Excellent
Jan 13, 2021
Great course. The instructor was very engaging. He covered everything. I've taken this course many many times in the pass. This is the first time I enjoyed it!
Shirley Y C
Article 9
Jan 13, 2021
Overall i give a *******
Bridgette G
all in all a good experience
Jan 13, 2021
great enthusiastic teacher.. slides had few spelling errors, very easy site to navigate, pretty lengthy class, very detailed in videos.
Sonja-Sophie L
Made my day!
Jan 11, 2021
Everyone should take this class! Wonderful presenter, and excellent positive content. THANK YOU
Taylor B
Adaptations
Jan 11, 2021
Great job making the adaptations necessary to offer this course virtually!
Jennifer S
Easy to understand
Jan 11, 2021
Very informative and easy to understand
sue M
title 9
Jan 10, 2021
super!
Rebecca M
Article 9
Jan 8, 2021
Super instructor!
Charlee F
Best Article 9 instructor/training I've ever had.
Jan 8, 2021
This course was actually more informative and easier to retain than both Article 9 courses I took with a specific company and their trainers. The trainer is to the point, uses realistic examples, and comes across as both a knowledgeable and likable individual.
Carol N
MY REVIEW OF THIS COURSE
Jan 7, 2021
VERY INFORMATIVE, ENJOYED THE INSTRUCTOR.
Julie M
LPN
Jan 5, 2021
well taught and informative. Instructor made it more interesting.
Brianna C
Accessibility of Training
Jan 4, 2021
Appreciated the self-paced and online accessibility of this training! The information provided was applicable and efficient!
Joyce R
Instructor
Jan 4, 2021
The instructor was great. He kept my attention throughout the class. One thing is he could have asked us to take notes because a full quiz would come at the end. I took notes most of the time then stopped. It would have helped. Thank you for the class.
Leah H
great
Jan 1, 2021
Great course, just a little long
Anita P
Health specialist.
Jan 1, 2021
Great video
Katrena P
Great course
Dec 30, 2020
This course is a great online alternative to doing the course in person. It was engaging and the instructor was very clearly knowledgeable and passionate for his job.
Denise M
SLP Mom
Dec 30, 2020
Great course! Very straight forward and easy to understand.
Kindra G
Kindra Ann Gonzales, RN, WCC
Dec 28, 2020
Excellent course!!!
Sue E
Article 9
Dec 27, 2020
Excellent speaker and examples.
Andrew B
Article 9
Dec 23, 2020
Excellent pacing and examples are given throughout.
Melissa P
Lots of information
Dec 22, 2020
The training was good. The power point made it easy to take notes. I highly advise taking notes it helped me with the test at the end.
Linda T
Informative
Dec 22, 2020
very informative
Victoria D
Very thourough
Dec 22, 2020
Clear and easy to follow.
Neil (Thor) L
Article 9
Dec 20, 2020
learned alot
Celia L
Article 9 Content
Dec 19, 2020
Very valuable content. The speaker yelled a little bit through the presentation but I believe it was because he is very enthusiastic about the work.
Ce-Onna B
Lpn article 9
Dec 18, 2020
Great class
Megan S
Not good to do on a mobile
Dec 18, 2020
I liked the course and the material provided, it’s very educational and mentions techniques and skills that I wasn’t implementing/ thought of. Just don’t do it on a mobile phone because it doesn’t keep track as well and you’ll have to rewatch some of the videos to move on to the quizzes
Terrance C
Article 9 Training Review
Dec 16, 2020
The information was very informative. It was easy to follow and understand, and I would recommend this course to everyone.
Treza M. D
Take notes it will help you pass!
Dec 16, 2020
I enjoy the videos and it was very helpful. I recommend people to download the article 9 PDF and take notes as listen to the videos. I listen to the video twice and the notes helped in answering some of those questions. The instructor was great , spoke clearly and his examples and scenarios were spot on.
Esther M
article 9
Dec 16, 2020
one of the best courses
lesley t
Training...Great
Dec 15, 2020
Easy and convenient. Was able to work at my own pace & was packed with great information.
Mariah W
Article 9
Dec 15, 2020
The videos were interesting. They were well explained and easy to follow along.
Joyce D
Article 9
Dec 14, 2020
Great instructor who kept the subject interesting.
Tracy S
Article 9 ONLINE
Dec 14, 2020
I really enjoyed this online class. I felt totally calm and the way Chris taught kept my attention.
Quincella S
Article 9
Dec 13, 2020
Good video teaching
Linda M
RN
Dec 12, 2020
Excellent
Charles Michael Z
FORMAT
Dec 10, 2020
I liked the format of teaching and reviewing individual sections.
Linda M
Article 9
Dec 10, 2020
Good course. the only thing I would like is to see the questions I got wrong. Thank You Chris
Lisa D
Article 9
Dec 9, 2020
Great course, very informative, and the instructor was clear. Getting ready to sign up for another course. Thank you!
Adrienne L
Article 9
Dec 9, 2020
Great instructor
Dawn S
RN
Dec 8, 2020
Teacher explained descriptions with examples great!
Wendy B
PT
Dec 8, 2020
Really well done, better than sitting in a class.
Obdulia W
article 9
Dec 7, 2020
well explained.
Casey A
LIFE CHANGING AND BEST INSTRUCTOR
Dec 7, 2020
This is the realest and most eye opening training I’ve had. If you like real life examples, and humor this is the course. I feel confident and I retained information.
Clara C
Article 9
Dec 5, 2020
Content and Presenter were amazing. Thank you!
Aneeta E
Very good
Dec 4, 2020
Thanks for the informative course!
William K
New stuff to learn
Dec 3, 2020
It was good to be more educated
Hope S
Great course
Nov 29, 2020
Very informative!
Roxana F
Great training!
Nov 28, 2020
Mr Garcia did a wonderful job explaining! Easy to understand! Kept me focused and entertained! Thank you! 💪🏽💪🏽💪🏽
Sarah A
Great Course
Nov 28, 2020
I really enjoyed taking the Article 9 course this way. I feel like I learned more from this virtual course than when I have taken it in the past in person.
Aubrey B
health care provider
Nov 28, 2020
was very good
Jacque S
Article 9
Nov 26, 2020
Information was conveyed efficiently.
Brittany G
Great
Nov 25, 2020
Great course easy to follow
Deborah C
Convenient, Informative & Enjoyable
Nov 25, 2020
The Individual who conducted this training video was really a perfect fit. I like how he was so personable. I felt like it was a private 1:1 in-service. Thank you for this opportunity. Be well.
Kevin D
Presenter absolutely excellent; review and quiz questions vague and off-topic
Nov 25, 2020
1. Presentation superb. 2. Review questions so vague and broad they are not useful at all. 3. The entire quiz is on the Green light, etc rules. Why not quiz the entire presentation?
Estela G
Estela Gutierrez
Nov 24, 2020
Was a good course but difficult to do all in one setting. The instructor was great
April J
Article 9
Nov 24, 2020
A great review of all the techniques that can be used with our patients.
Laurie E
Laurie Edwards
Nov 21, 2020
Mr. Garcia was very easy to understand. I also thought the information was thorough and examples were very well thought through.
Mike s
Thank you, well done
Nov 21, 2020
What is normally extremely boring, this was done so it almost entertaining. Well done!
Sam G
Extremely informative and helpful
Nov 21, 2020
This course was really helpful it broke everything down to pieces and gave good and bad examples of what a DSP should do and rules and regulations they should abide by.
Christine P
CP
Nov 21, 2020
Great information & easy to follow.
Sylvia V
Article 9
Nov 19, 2020
That you that was informative and inspiring.
Million T
article 9
Nov 19, 2020
very helpful online teaching
Anissa S
Amazing
Nov 19, 2020
This online course was very informative, the instructor made it easy to sit and watch with his positive attitude, as well as personal experiences, also loved how it's at your own pace.
Jill W
Instructor kept it interesting
Nov 17, 2020
I have taken article 9 classes every 3 years for decades. This was definitely the most enjoyable, instructor was 5 Stars! Thanks!
Olufunke I
Caregiver/DSP
Nov 16, 2020
Very explanatory for a first timer like myself.
Derek A
Good course - would be better if allowed to access content outside of the 8am-8pm limits.
Nov 14, 2020
Nicely done - instructor was engaging and delivered content clearly. Sometimes the mini-quiz questions at the end of the course didn't correspond to information covered by the section, but was close enough I didn't have trouble answering them. My only two gripes: I've done a great deal of online training and find my best learning times are early mornings or late in the evening when it's quiet in my house, but this course content can only be viewed from 8am-8pm MST, so it interfered with my family time. And the only other thing I would add is the ability to change the video speed - the instructor is good, and his rate of delivery isn't particularly slow, but it could be taught at a little faster clip (1.25x or 1.5x options would be nice).
Angela C
Less boring than expected
Nov 13, 2020
Thank you
Mark T
article 9
Nov 13, 2020
this was a very informative course and the instructor provided the material in a well thought through way and the lessons were put together well.
Maria P
Care Provider
Nov 12, 2020
Online Class is very helpfull. The instructor is able to understand
Martha B
training article 9
Nov 11, 2020
great
Anna U
Lpn
Nov 11, 2020
Enjoyed
Clare D
Article 9 training
Nov 11, 2020
Excellent instructor and examples make it easy to understand. a few of the red light/yellow light test questions are somewhat ambiguous and could be 1 of 2 answers. Thanks for making the course easy to listen to and understand.
Brooke A
Helpful
Nov 10, 2020
I feel more comfortable about starting my new home health position. Thank you.
Michael O
Guardian- provider
Nov 7, 2020
Great course
Fereshteh G
article 9
Nov 7, 2020
good information
stacy r
article 9
Nov 7, 2020
It went really smooth online
Emma G
Article 9 Training
Nov 6, 2020
I learned so much from this training. I think it is always good to refresh my memory and analyze the practices I use.
Lauren E
Article 9 Training
Nov 5, 2020
Very thorough. Appreciated the examples throughout. Thanks!
Kaitlin B
Outstanding
Nov 4, 2020
This course was extremely informative. The content was delivered in a captivating manner and the examples provided by the instructor made the content easy to grasp. The instructor's delivery of the content was exceptional. I would definitely recommend this course to others and would be interested in receiving future/additional training offered in the same (or similar) format with the same instructor.
Liliana G
Clear
Nov 3, 2020
Everything was clear and easy to understand.
Sekou F
Thank you
Oct 31, 2020
Great lesson
Macey R
Na
Oct 30, 2020
Na
Hope L
Very good course
Oct 30, 2020
Thank you!
Sekou F
Caregiver
Oct 28, 2020
Yesss
Francis L
Article 9
Oct 28, 2020
Excellent class! Very well paced and communication was very affective.
Anna L
Article 9
Oct 26, 2020
Very clear and thorough. A great teacher!
Rhonda B
Thanks
Oct 25, 2020
I have taken this class before . You explain it well! Thx
Princesa M
Emergency
Oct 25, 2020
It was so confusing and complicated
Barbara S
RN
Oct 23, 2020
Good program
Faith C
Article 9
Oct 22, 2020
Passed on October 21,2020
Ivan M
Article 9
Oct 22, 2020
great experience
LaRay M
LaRay
Oct 21, 2020
The course is very informative yet easy to get through.
Kassondra T
Article 9
Oct 20, 2020
Great videos with relatable stories.
Joan C
Article 9
Oct 18, 2020
Great course
Nazia M
Summed up all lessons
Oct 17, 2020
This section is a good tool to reinforce what was learned in the previous lessons,
Nadya Y
Article 9
Oct 17, 2020
The presentation was highly professional done and enjoyable to watch at the same time!
Estela H
DSP
Oct 16, 2020
Great Class!!!!!
Falyn H
Great Class!
Oct 16, 2020
Easy to follow along and really prepares you for the quiz afterwards.
Michael W
Article9
Oct 15, 2020
The instructor was Great thanks for all the knowledge and class about dignity really got to me
Monique O
Article 9
Oct 15, 2020
Great instructor. Very informative.
Concepcion A
assisting individuals
Oct 13, 2020
I believe it's an honor to assist individuals with disabilities, I appreciate article 9 training for equipping me with amazing tools that I can learn to apply to first of all myself and everyone in my life. These are life skills that work and make our lives much more productive and we can help others with everyday life challenges. I am very thankful for this course. Concepcion Anaya
Hayley S
Good info. Confusion.
Oct 13, 2020
Based off of the videos, and being a mental health RN. Some of the behaviors on the test were worded oddly and seemed more restraining or not asked properly.
Miriam S
Class 9
Oct 11, 2020
I found it a very good review.
Rosa S
article 9
Oct 10, 2020
great presentation
Makaela G
Great Instructor
Oct 9, 2020
Good class
Lily C
good
Oct 9, 2020
good
Annaliza A
Article 9
Oct 9, 2020
Very informative and clear explanations of each topic
Mckenzie K
Article 9
Oct 9, 2020
Great course that covers what you need to know before starting to provide direct support.
Briana W
Informative Course
Oct 9, 2020
I met Chris Garcia when I was first certified and the experience was great. He truly gives real life examples that help you gain a better understanding that the RIGHTS and DIGNITY of the people we support are important. Just like in person, the web seminar was well discussed and the questions were valuable to understanding the video material.
Ashley H
Relatable & Informed
Oct 9, 2020
This was a fantastic review of Article 9. The stories Chris told came across as relatable and helped me to gain another perspective.
Kathleen B
Article 9
Oct 8, 2020
Awesome
Theresa N
Nice
Oct 8, 2020
Great place to take the course and great instructors.
Daniel W
Article 9 Training Videos
Oct 7, 2020
These videos were very informative and entertaining enough to keep my attention. The examples provided during this training were clear and understandable.
Dian D
Article 9
Oct 6, 2020
This teacher is great he uses good examples
Keana T
Amazing!
Oct 6, 2020
Great teacher! Very explanatory!
Maureen U
Article 9
Oct 4, 2020
N/a
Vera D
Article 9 course
Oct 3, 2020
I can say that the instructor made very relatable examples for me to understand and see how I could implement the techniques. I enjoyed the course.
Lauren L
Article 9
Oct 3, 2020
Great presentation! The format supports many different learning styles.
Lydia R
article 9
Oct 2, 2020
Chris, was a great instructor
Robert V
Ardical 9
Sep 29, 2020
It was good.
Kathleen K
Article 9
Sep 28, 2020
Mr. Garcia was my first instructor a few years ago... I was THRILLED to see him here. He is so knowledgeable and makes the course interesting and understandable with vignettes of personal experience and speaks plainly. Thanks for the great class!
Tahirah K
Respite Provider
Sep 28, 2020
I really enjoyed the instructor and this course was easy to follow .
Deborah A
RN
Sep 26, 2020
CONCISE AND EASY TO FOLLOW
Cory M
Excellent
Sep 25, 2020
Wonderful set up, I love how the lesson is broken up.
Graciela U
Article 9
Sep 25, 2020
Enjoyed the class online. Able to take my time. Chris Garcia is a very good instructor, explains everything in detail with excellent examples. The only time I felt rushed was taking the test. Thank you, Mrs Urbina
Bridgette R
Good class
Sep 24, 2020
Concise information
Allison S
Great class!
Sep 24, 2020
Informative without being boring. Thank you for offering this class.
Lisa N
Lisa Nusser RN
Sep 23, 2020
Awesome Instructional Tutorial!
Daisha S
Teacher
Sep 20, 2020
This class had a lot of good information and I learned how i can apply it at my work.
Carrie M
Very good class
Sep 18, 2020
I’ve had this gentleman as an instructor in the past. I really enjoy his energy, knowledge, keeps me interested. I’m glad he was giving the online class. My only reservation, I was nervous that I would have to retake the class if I failed. I’m obviously glad I past, but that would’ve been horrible, since I listened to the whole class, and then I would’ve had to take it again. That is never the case when you are physically there. Other than that, great course, great instructor. Thank you!
Monica A
Great course
Sep 18, 2020
I thought the instructor was very thorough and knowledgeable about the subjects covered. He spoke clearly and he allowed enough time to easily comprehend each subject he .covered
Morgan L
Article 9
Sep 17, 2020
Great program
Margaret G
Article 9
Sep 17, 2020
Enjoyed the class the best I've taken so far. Margaret G.
Stephanie v
Relatable
Sep 17, 2020
Chris speaks at a good pace and is relatable. He often goes into detail that is not necessarily relevant to the training, but may be helpful for those who are new to Article 9 and are not sure how this applies to them.
Regina F
Excellent Course
Sep 17, 2020
Course material was very thorough and provided great real life examples.
Randy D
Article
Sep 16, 2020
This was an excellent course. The provider was engaging and he really held my attention. He provided excellent examples which one could relate to.
Shawn S
Rn
Sep 15, 2020
Very informational, great speaker. It was nice to be able to take the course right at home.
Victoria P
Physical therapist
Sep 14, 2020
I thought the course was very enlightening and enjoyed the way it was presented in different sections so you know what to expect and the time line of each section. The instructor was very knowledgeable and passionate about the subject.
James W
Relaxing
Sep 13, 2020
This was so much better to take this class at home in a less distracted environment. I usually take it in a class setting and sometimes uncomfortable. Thank you, I learned so much more.
Carissa V
In home care
Sep 13, 2020
Thank you for making this available. The explanations and the examples were perfect to remember.
LAKESHA D
Article 9
Sep 12, 2020
Great class
Terry F
Lead Staff
Sep 11, 2020
the instructor was a very good Instructor explained everything really good where we as staff could understand the correct definition of what he was talking about in every subject for the course
melissa M
Article 9 Review
Sep 11, 2020
I really enjoyed this class and it was a nice refresher since taking it 3 years ago! I really enjoyed how passionate the instructor was!
sylvia h
PTA
Sep 10, 2020
Well explained!
Donisha T
Awesome Online Course!
Sep 8, 2020
Thank this online course was great!
kelly Anne H
Very Informative Course
Sep 8, 2020
This course was very informative. The presenter does an excellent job highlighting the elements of Article 9.
Dorothy B
Orph
Sep 7, 2020
Thorough. I liked the self-paced method but I felt stressed knowing that I had only 30 minutes to complete the Quiz.
Arturo C
course: article 9
Sep 6, 2020
by Arturo constantini
Karen G
Article 9
Sep 5, 2020
Excellent instructor.
Melissa S
Excellent course
Sep 5, 2020
The instructor has excellent teaching and speaking skills. His way of teaching keeps a person’s interest. With his techniques of teaching the large amount of information enters the brain and a person is able to be recall it. Very informative. I highly recommend this course.
Romelia M
Article 9
Sep 5, 2020
HANDS DOWN best Article 9 class ever, and I've taken two in the past. I understood all the concepts so well because the examples were realistic. As a matter of fact, the examples are engraved in my head and I feel I have a solid understanding of what a DSP is supposed to do and not do.
John M
Caregiver
Sep 5, 2020
Can I please review my cause?
Linda P
Article 9
Sep 4, 2020
Great presentation. I tend to get bored with classes. This class was informative and very helpful. The speaker kept my attention. I learned quite a lot.
OYEWALE O
Great Course
Sep 3, 2020
The course is very informative and well organized.
Kaitlyn S
Great Class
Sep 1, 2020
Thanks for making the class easy and enjoyable
Christina K
Great
Sep 1, 2020
Very informative
Jack B
Article 9 Training
Sep 1, 2020
Really enjoyed and very informative. Really opened my eyes to a lot. Test was fairly easy after watching the video. Great job and a thumbs up!
Hope L
Great!
Aug 30, 2020
He was awesome
Martha Anne A
Clear and concise
Aug 30, 2020
This is a good course and easy to follow.
Maria D
Article 9
Aug 30, 2020
Class was very easy to understand
Kaitlyn S
Very helpful and informative
Aug 29, 2020
The use of videos with questions in between was very helpful and informative of what I need to know about Article 9.
Christine H
Best Article 9 Class I have taken
Aug 28, 2020
I have needed Article 9 training for nearly 20 years. I usually feel annoyed because they are so rote and not informative, which is disturbing given how important the subject matter actually is. This is the best instruction I have ever had. This is independent of the fact I did not have to sit in a classroom on a Saturday or an evening after work. Very worth the money, I hope I can just do this from here forward!
Rebeckah S
Early intervention Occupational Therapist
Aug 27, 2020
Very pertinent information, presented clearly
Heather R
Fast Course.
Aug 26, 2020
The class went pretty fast. Only downfall is, when you don't pass, you can't go back to the test. You have to restart from the beginning. Other than that, I prefer it over the actual class itself.
Mary Ann E
Great way to learn Article 9
Aug 25, 2020
I really like the format. I enjoyed the way Chris teaches with interesting stories and examples that reinforce the principles.
Renee G
Article 9
Aug 23, 2020
Very informative
jessica l
Article 9
Aug 23, 2020
Thank you! Very nicely put together. Easy to navigate and follow.
mikayla r
Respite provider
Aug 23, 2020
Entertaining and easy to follow course.
Stefanie G
great class
Aug 22, 2020
.
Irma M
article 9
Aug 22, 2020
everything was great instructor did an awesome job!
Kyla G
1 question
Aug 22, 2020
it gave me 1 question then timed out because it was after 8:00pm by the time the quiz began. (Taking it from my galaxy s9)
Rodyon J
Article 9
Aug 22, 2020
Excellent! Included much needed human behavior information very helpful for anyone to practice!
Jessica J
Informative
Aug 22, 2020
This course was informative and ensured service providers provide care that emphasizes dignity and self-determination. Information was well presented and easy to understand. Examples were relevant.
LINDA C
Article 9
Aug 21, 2020
This course was very well taught and very clear in making points with each subject covered. Taking the course on-line was, for me, easier to focus on the instructor, learn the materials and to take notes, review sub-headings, etc. The instructor was very literate in communicating the material, giving examples.
Michelle S
Helpful
Aug 21, 2020
Easy to follow along and helpful
Elizabeth J
REGISTERED NURSE
Aug 20, 2020
I FEEL THIS WAS A VERY GOOD COARSE AND VERY INFORMATIVE. I FEEL THAT I ACTUALLY GOT MORE OUT OF THE ONLINE CLASS THAN THE IN PERSON CLASS.
William R
Article 9 course review
Aug 19, 2020
Very informative and helpful
Marie N
Marie E Napoli LPN
Aug 19, 2020
This was a great review class for me
Rachel M
Article 9
Aug 19, 2020
The instructor was great probably best Article 9 class I've taken and I've taken a lot.
Pamela S
I really appreciated being able to take the class from my home computer.
May 9, 2018
I found this format more relaxing and conducive to learning as it offered me less distractions then the typical classroom setting.  In addition, the convenience was much appreciated as I also have an adult child at home with disabilities that I would have had to make care arrangements for in order to attend.  I am sure this is the case with manner of the people that have to take this mandatory class. I have completed both my bachelors and masters programs completely online and therefore I knew what to expect.  I found the manner in which the presenter delivered the content of the class helpful, clear and detailed.  The fact that he introduced real life scenarios into the format allowed me to have a more clearer view of the topic.  I hope that this class continues to be offered in this manner in the future.
Holly C
This was my third time taking the Article 9 training, and this course was by far my best experience.
May 4, 2018
I enjoyed the flexibility of being able to review the videos and take the test on my own time in my home.  In addition, the presenter did a great job of explaining the components of Article 9 in terms that were easily understood.  It was well worth the money and time.  Thank you!
Cynthia V
The training itself was excellent.
May 17, 2018
I was well-prepared for the quiz at the end, and I found the instructor to be entertaining and informative. The only change I would make is having the course available on the evenings and weekends. In most cases online classes can be taken at any time which is a huge benefit. I had to take a few hours off of work to complete the course. This is still MUCH better than travelling, but it would have been nice for the course to be available during non-work hours. Overall I am so pleased with every aspect of the training. I learned so much and I feel it was time and money very well spent!
Amber M
My only issue with the program is if it is suppose to be used as a convenient alternative to the physical classes you offer, having it available in a larger range of hours would be ideal.
May 18, 2018
However overall although it was an online course I found it to be highly informative and well done. Thank you for the opportunity to try your pilot program. It certainly is a viable alternative to the quality in person courses associated with your company. "
Benjamin W
This was my first time taking article 9.
May 15, 2018
I would have to say the online course was very informative and user friendly. I will continue to take this online course in the future.
Kelsey A
I would highly recommend this training!
Jun 6, 2018
The Article 9 training provided online by Practical Training Solutions was one of the better Article 9 courses I have completed. It was engaging, well developed, and I could take it on my own time.
Melissa K
Highly recommend the course.
May 25, 2018
The instructor provides detailed information but also relates the concepts to real-life scenarios which helps me learn. I feel like I learned as much during the online training as I would have at an in-person course, and it is nice to complete the training at my own convenience.
Lynne M
I hope it will continue to be an available resource.
Jun 4, 2018
I thought the course was great. I have been in the field for years and since Art 9 must be taken every 3 years, I have had to sit through a lot of classes and sit through lots of new employee discussions, etc. that take a full day. This online course covers all pertinent areas for a new person to Art. 9 but also works as a review for someone like me so I don't have to take all day before I can take the test. I have been hoping for an online course like this for a long time.
Lindsey S
The course was great; I feel very knowledgeable after taking it.
Jun 25, 2018
The instructor did a great job comparing "real-life situations" to the definitions learned in the course. I highly recommend this online course!
Ariella S
This class was very well put together and organized.
Jun 11, 2018
The information given was clear and direct. The quizzes were very helpful at the end of the sections. I would definitely recommend this class.
Olivia V
Taking the Article 9 online was both informative and convenient.
Jun 14, 2018
It was easy to ask questions and the video format with written main points was effective at relaying the course content. Thanks for offering an online opportunity!
Louise A. H
Valuable information.
Jun 26, 2018
The online Article 9 course was interesting and presented seamlessly, every topic blending into the next.  I could rewind to hear something again as well as pausing it to make notes. The questions following each topic were on point and let me know that I was on track.
Diana V
I really did enjoy doing this course online.
Jun 28, 2018
I especially liked the presenter, very much kept my attention. Thank you for making this a flexible and convenient option.
Sara B
This course is definitely the best Article 9 presentation I have seen (I have taken this class more times than I can track after 20+ years as a provider).
Jun 29, 2018
The format of this online presentation of Article 9 by Practical Training Solutions was presented in a very clear manner, and the little ""quizzes"" at the end of each section were very helpful. I enjoyed feeling as if I was actually taking the class in person. I found this course to be clear, very specific and practical.
Angela F
The Article  9 online course was great. 
Jun 29, 2018
I especially liked the questions after each section,  the wonderful presenter and being able to to take it from home.  Thank you. 
Samantha T
I thought the online course was fantastic.
Jul 2, 2018
It was really easy to navigate, use and understand. The curriculum was very well presented and orginized. I really enjoyed being able to do it at my own pace and go back to re watch videos. It was a great educational experience that I would recommend to anyone in this field, especially because taking it online is flexible. 
Kedwin T
Thank you
Oct 23, 2018
I was very intrigued by how well explained every point of view the teacher was making it helped me realize more then I already knew.