Communication

Practical Training Solutions
Rating: 4.9 out of 5 (20 Reviews)
DCW Level 1 Fundamentals DCW Level 2 Developmental Disabilities CMS Core Competency
The module is a required course within the Principles and Practices of Direct Support Curriculum.
$10.00
This module provides an overview of what communication is and why it is so important as we support others. Verbal and non-verbal communication as well as aggressive, passive and the "how to's" of assertive communication. Respectful interactions, Person First Language and non-threatening responses to interfering conduct is also discussed. The course concludes with lessons providing practical tips for conflict resolution and positive relationship building.

What You Will Learn

Lesson 1
Disclaimer
15s
Lesson 2
What you will learn
1m 47s
Lesson 3
Introduction to Communication
11m 29s
Lesson 4
Respect in the Relationship
36s
Lesson 5
Communicating Respect
6m 29s
Lesson 6
Tips for Sensitive Communication with People with Various Disabilities.
3m 34s
Lesson 7
Maxim - Smiling is the way the face gives an emotional hug.
44s

Instructors

Chris Garcia
Senior Instructor at Practical Training Solutions and AZ DDD Lead Instructor - Chandler Arizona
Tom Pomeranz, Ed.D
Trainer, Coach, Speaker - Indianapolis, Indiana

Reviews

Rating: 4.9 out of 5 (20 Reviews)
Peggy Sue T
Rating: 5 out of 5
Maxim
Jun 28, 2022
My new quote: Smiling is an emotional hug!
Julie I
Rating: 5 out of 5
A. D. H
May 25, 2022
IT IMPORTANT TO BE OF GOOD COMUNICATION WITH THE INDIVIDUAL
Evelynn R
Rating: 5 out of 5
Communication
Oct 21, 2021
Great information on the importance of great communication for all involved
Marthe G
Rating: 5 out of 5
Communication
Sep 15, 2021
Hello very passionate training I really appreciate and I enjoyed learning more; thank you for the opportunity.
Paullette M
Rating: 5 out of 5
Communication
Sep 8, 2021
I enjoyed this course
Nancy P
Rating: 5 out of 5
RN
Jun 4, 2021
GOOD REMINDER OF GOOD COMMUNICATION.
Jo J
Rating: 5 out of 5
Nurse
Jun 4, 2021
Straight to the point Good points
Okchel J
Rating: 4 out of 5
communicatiion
Dec 29, 2020
its good
Linda T
Rating: 5 out of 5
communication
Dec 22, 2020
Learning ways to communicate or to help people communicate is always going to be different depending on the situation. This is a good approroach.
Norma H
Rating: 5 out of 5
Communication
Nov 16, 2020
Great reminders for us all!
Bria T
Rating: 5 out of 5
Review
Nov 9, 2020
No problems
Isabel A
Rating: 5 out of 5
communication
Oct 10, 2020
learned the right way to communicate.
Mark B
Rating: 5 out of 5
Practical
Aug 12, 2020
Very practical and vital for DSPs to employ and understand
Radonna B
Rating: 5 out of 5
Communication
Jun 26, 2020
Awesome training!
Jean T
Rating: 5 out of 5
Very Helpful
May 23, 2020
It was a good review of standard communication practices, not just for our clients but also for everyone we may meet. Active listening, respectful facial expressions, and general kindness go a long way in bringing comfort to others.
Vester N
Rating: 5 out of 5
communication
May 5, 2020
passed
Karla F
Rating: 5 out of 5
Karla Freitas
May 1, 2020
This course has been very enlightening for caring for my son!
Christopher M
Rating: 5 out of 5
Well spoken
Jan 25, 2020
Well spoken quite informative with a collection of truths until parellel.
Amanda G
Rating: 5 out of 5
Communication
Feb 20, 2019
One of my favorite sections! Well done!
Susan B
Rating: 3 out of 5
Communication
Feb 14, 2019
This is extremely practical information and was delivered well. For the overall coursework, it would be very helpful to me to see the Length of Time on the courses/videos so that I can plan my studying better. I prefer to study each topic in one sitting in order to keep all of those thoughts together, but if I don't know how long the videos are, I can't tell if I have enough time to complete a given topic before I have to go do something else.