CommunicationPractical Training Solutions
DCW Level 1 Fundamentals DCW Level 2 Developmental Disabilities CMS Core Competency
The module is a required course within the Principles and Practices of Direct Support Curriculum.
This module provides an overview of what communication is and why it is so important as we support others. Verbal and non-verbal communication as well as aggressive, passive and the "how to's" of assertive communication. Respectful interactions, Person First Language and non-threatening responses to interfering conduct is also discussed. The course concludes with lessons providing practical tips for conflict resolution and positive relationship building.
What You Will Learn
What you will learn
Introduction to Communication
Respect in the Relationship
Tips for Sensitive Communication with People with Various Disabilities.
Maxim - Smiling is the way the face gives an emotional hug.
Senior Instructor at Practical Training Solutions and AZ DDD Lead Instructor - Chandler Arizona
Tom Pomeranz, Ed.D
Trainer, Coach, Speaker - Indianapolis, Indiana
Feb 14, 2019
This is extremely practical information and was delivered well. For the overall coursework, it would be very helpful to me to see the Length of Time on the courses/videos so that I can plan my studying better. I prefer to study each topic in one sitting in order to keep all of those thoughts together, but if I don't know how long the videos are, I can't tell if I have enough time to complete a given topic before I have to go do something else.
Feb 19, 2019
One of my favorite sections! Well done!
Jan 25, 2020
Well spoken quite informative with a collection of truths until parellel.
May 1, 2020
This course has been very enlightening for caring for my son!
May 4, 2020
May 22, 2020
It was a good review of standard communication practices, not just for our clients but also for everyone we may meet. Active listening, respectful facial expressions, and general kindness go a long way in bringing comfort to others.
Jun 25, 2020
Aug 12, 2020
Very practical and vital for DSPs to employ and understand
Oct 9, 2020
learned the right way to communicate.
Nov 9, 2020
Nov 16, 2020
Great reminders for us all!