Article 9

Practical Training Solutions
4.7 (231)
Article 9 is the authority when it comes to Direct Support Professional’s (DSP’s) that are funded through Az DES/DDD in Arizona.
Covered in class are teaching techniques that require approval and techniques that are never allowed by a paid professional. The student will not only learn about the rights of people with developmental disabilities but how to assist someone in expressing those rights. The class will also give the student tips on how to positively support someone when teaching a new skill. The student will learn about what a behavior plan is and why they are used. Ultimately, the learner will leave Article 9 class understanding that Article 9 in practice is about assisting another person in not only maintaining dignity but finding more of it.

Classes

No Scheduled Classes

Venues

PTS Chandler View Class Calendar
3130 N Arizona Ave.
Suite 102
Chandler, AZ 85225
PTS Phoenix View Class Calendar
2432 W Peoria Ave
Bldg 4 Suite 1062
Phoenix, AZ 85029

Instructors

Chris Garcia
Senior Instructor at Practical Training Solutions and AZ DDD Lead Instructor - Chandler Arizona
Heidi Lewis
Instructor at Practical Training Solutions and AZ DDD Lead Instructor - Phoenix Arizona
Amanda Godek
Instructor at Practical Training Solutions - Chandler Arizona
Tameca Howell

Reviews

4.7 (231)
Keylon H
Excellent
Aug 12, 2019
I really enjoyed the class Nice instructor
Tobi M
A9 Review
Aug 25, 2019
Great instructor and very informative
Tatiana H
Energy
Sep 5, 2019
Get energy, loved the class
Tara S
Great Class !
Sep 11, 2019
The class was informative and I learned a lot. The instructor was also really awesome !!
Audrey B
Lpn
Oct 12, 2019
Great class
Sarah S
Article 9 class
Oct 21, 2019
Very interactive, great energy, Not boring!!!
Heather H
Article 9
Nov 4, 2019
Amanda was great. She was very informative and kept the classes attention.
Amiyah S
Awesome teacher!
Nov 20, 2019
Loved Chris Garcia’s class. I passed so easily he had great examples & experience. Exceptional man! 🖤
Joseph K
Article 9
Dec 4, 2019
Very touching convincing and informative emphasis on the rights of individuals with DD especially the appeal on dignity.
Bibi Bhani K
Article 9
Dec 18, 2019
Heidi made the subject come alive for me. She gave great examples to illustrate the material we were learning, including some video but not too much. Breaking into small group for a short time helped me to connect with some of the other students. I highly recommend this class.
Britany K
Great Information and Enjoyable class
Jan 6, 2020
The instructor made the information interesting and the class fun! I really enjoyed my class.
Evelyn M
Important
Jan 23, 2020
Article 9 was presented as a well thought document to protect the rights of others.
dilly e
Chris Garcia
Jan 29, 2020
I attended Mr. Garcia's class today and was very impressed to his knowledge and personal interest to providing us all with important information and guidelines.
Sherry C
Article 9
Feb 8, 2020
Heidi was super! She made the class so interesting by adding her own personal stories. The time flew by!
Lynn P
I-9 class
Feb 20, 2020
Great class Amanda G did a excellent job!! She is a huge asset to this program!! Lynn P
Maritza R
Article 9
Feb 27, 2020
Absolutely wonderful instructor very informative.
Saira O
Slpa
Mar 5, 2020
Nice class ..
Debra W
Article 9
Mar 6, 2020
I enjoyed taking the class today. My instructor was very good and very informative.
John M
Day Services Coordinator
Mar 6, 2020
It's always a pleasure to have Chris Garcia present the information.
Sean H
Chris Garcia and The Whole Experience Rocked!!
Mar 9, 2020
I can't say enough about my Saturday morning spent with Instructor Chris Garcia and all the great information I received. I didn't kn what I was in store for, yet it was beyond my expectations. Thank you.
Jessica G
Article 9
Mar 9, 2020
Heidi did a wonderful presenting the class in a fun and enjoyble enviroment while being super informative. This was my 3rd Article 9 class and the best one yet.
Johnna B
article 9 class
Mar 19, 2020
The instructor is really good, she's simply the best!
Kenneth R
Article 9
Apr 3, 2020
Awesome course!
Nathan S
4/14/2020 9am - 12pm
Apr 14, 2020
Great class, enjoy watching Chris, been friends throughout the years. great lecture!
Harry L
Thank you!
Apr 14, 2020
I appreciate the time taken to plan and instruct this course. The personal stories helped to make this material more engaging. I would like to be able to review the incorrect answers on my test and get feedback on my mistakes. I did pass the assessment, however, I am not sure which answers I missed.
Mari C
Nurse
Apr 14, 2020
I admit I did not know a lot about Article 9 before taking the class. Chris has made the course content clear and uses examples while teaching the course that keeps the course interesting and informative.
Dominic P
Article 9
Apr 14, 2020
Best teacher period...
Valecia H
Try, try again
Apr 14, 2020
Chris was very informative, with great examples and knowledge regarding Article 9. I have testing anxiety and always like to review questions I have answered incorrectly.
Nikki K
Article 9 course
Apr 14, 2020
Class was interesting, Speaker kept me engaged/interested. I w as worried about course being live web streamed that I would loose interest but I found the speaker to be "real'" and compassionate. Thank you much for the education and insight
Colleen A
help
Apr 17, 2020
help I didnt get to take the quiz I hit Im finished as in Im finished with that question it didnt prompt me for the next quesitons
Jessica L
Amazing Class
Apr 17, 2020
I am a parent to a 3 year old daughter who has a rare genetic neurological disease and I am so glad I took this course. I have a better understanding of my daughter's rights and the roles and responsibilities of the caregivers she will have in the future. The class gave me a glimmer of hope that there is a community out there that is advocating and caring for people with intellectual disabilities.
FAITH C
You Picked the Right Teacher For the Job
Apr 17, 2020
He's just as passionate as he was when he taught me a few years ago! That's not easy to find in a teacher. Give him a raise.
Brandi H
Very Informative
Apr 17, 2020
I enjoyed the class and learned a lot.
Melissa G
Article 9
Apr 17, 2020
Mr. Garcia was great at demonstrating the article 9 procedures to relative situations to provide the best understanding. He was thorough and made the class interesting and informative!
Marissa H
Chris is the best!
Apr 17, 2020
Love the content of the class. The test is always so nerve racking. Chris is awesome at presenting the content needed to be learned.
Horace B
Article 9 i really like this format you guys knocked it out the park Horace Bell
Apr 17, 2020
I really like this format you guys knocked it out the park Horace Bell Bell Family LLC
Lauren P
Article 9
Apr 17, 2020
Chris Garcia was the instructor for this session and he was awesome! I really appreciated his approach of not lecturing at us but talking with us instead. He provided the information in regular terms, provided real-life scenarios, and put things in a perspective we can all understand. Thanks again Chris!! And thanks to Tyler for managing the chat forum and the business end of things! On a technical note, it needs to be stated somewhere during the registration process that these courses should be taken using Google Chrome. Many of us were having difficulties logging in or with video/audio (because we were using a different browser) until it was mentioned in the chat. By that time we had missed some of the initial info being shared.
Sharon C
Awesome class
Apr 17, 2020
Fantastic teaching
Monique M
Great class...
Apr 17, 2020
Kept it Interesting, Informative & Relevant.
Karen P
Great Instructor
Apr 22, 2020
Chris was very informative and gave great examples from his own experiences. Class was very engaging, highly recommend.
Paula H
Article 9 Chris
Apr 22, 2020
Great class
Kateri M
CNA
Apr 22, 2020
Wow! Love this live stream... Thank you Chris and Tyler you guys rock!
Shelly D
ARTICLE 9
Apr 22, 2020
The instructor was interesting and gave examples from life experiences that everyone could relate to. His human-ness is special and his being-ness is sacred.
Nadine N
Learning is fun!
Apr 22, 2020
I’m thankful for the lesson given by Mr. Garcia, he explained things really good and I learn so much today, thank you for having me in your virtual class today! Nadine Navarrete
Monica B
Article 9
Apr 22, 2020
Great presenter!!
Sherri S
Amazing
Apr 22, 2020
Chris is a wonderful teacher. Thank you so much !!
Marianne B
Course: Article 9
Apr 22, 2020
Chris is an authentic, passionate, outstanding instructor. His gifts of empathy and storytelling elevate this training beyond memorizing procedures and legalities, to inspiring the highest standards of ethical, kind, compassionate support care.
Firouz A
Important comment
Apr 23, 2020
When I was taking the test, the first page freezed on me and I had to reboot and lost valuable time . to get back at the test. It is not fair. The test should be reconsidered.
Anaisha J
Dsp
Apr 25, 2020
This is a very educational sight and help you understand behavior and the ability to make good choices
Kelsey E
Awesome class
Apr 25, 2020
Amazing instructor! The passion he has shines through every minute!
Maria E
HCA
Apr 25, 2020
The instructor Chris was awesome! He kept my attention at all times.
Nadine Y
Caregiver
Apr 25, 2020
Online was great but it would be easier if we had our materials in front of us to follow along. Chris was great doing online class. Thank You for your time.
Rebecca R
to whom it may concern
Apr 25, 2020
I thought the class was great and I loved all of the true stories the instructor talked about it made the class interesting. However i have dyslexia and when i take tests i have to read the stories or questions 2 or 3 times before I can relate to what Im reading about. I feel like the stories were too long on the test and the timer gave me anxiety the whole time. When you take the class in person you are never timed to take the test. I also didn't like how they related the provide as a paid professional or directer i feel like you can just use provider to save reading time to those that read slower than others.
Dottie O
Dottie Ohe
Apr 25, 2020
Chris exhibited incredibly motivating compassion for the primary goal behind this training: maintaining an individual's dignity. Thank you, Chris, for truly inspiring me forward in my certification. I look forward to my next class with you! Dottie Ohe
Alexis Q
Article 9
Apr 25, 2020
Chris was a great instructor. He made the class very engaging by going over some history, situations that he has experienced, as well as preparing us with some examples for our exam. The class was taught at a great pace and it was overall engaging.
Joseletti C
Article 9
Apr 25, 2020
intructor is very profesional
Eucharia O
Artical 9
Apr 25, 2020
I really prefer a live class,Thanks
Nathan B
Personable and attentive instructor
Apr 29, 2020
Chris made the information feel personal and still was able to get all the information needed.
Courtney G
Article 9
Apr 29, 2020
Chris was awesome I just wish they would have told use prior to the class that you need google chrome because I was using my iPad and had to stop and download google chrome because the video had no audio. But other than that Chris was amazing and used really great stories and examples that helped everything make sense.
Shirley P
Caregiver
Apr 29, 2020
Chris you are always a great instructor
Janet C
Article 9
Apr 29, 2020
Excellent speaker. I had trouble logging in and then did not know how to post a comment. It would have been nice to have had some written instructions on this when we got our confirmation for the live course. I did get technical help and finally got into the class. Hope this is offered again in the future as it was much more convenient held in this manner.
Fiston M. M
question
Apr 29, 2020
I did not have the good result I want to continue to follow this course?
Jamie C
Thank you!
Apr 29, 2020
Thanks
Robin L
Amazing as Always: Chris
Apr 29, 2020
Chris has and will probably always be my first choice for any training I am required to take. I have taken 5 courses from him throughout the years, and he never ever disappoints. My only suggestion would be to put out a commonly asked questions for the NON-TECH people, it was highly annoying having to see the same "I cant see my name" or "I cant see or hear him" over and over.... I understand some people just don't get it, but common lol. Chris amazing as always! Great Class.
Caroline N
Article 9
Apr 30, 2020
ArticIe 9 has a very dynamic trainer with a wealth of wisdom and knowledge. He covers the law and culture on being a successful care provider without one boring moment.
Brooke N
Article 9 course by Chris
May 5, 2020
Chris was an excellent teacher and explained things very clearly!
Jody J
Article 9
May 5, 2020
Very engaging presentation!
Stephanie P
Article 9
May 5, 2020
The class was very well taught.
Kelsey B
Engaging at a Distance
May 5, 2020
The instructor was very engaging throughout the class and very thorough. He provided a plethora of examples to ease understanding of topics that would be on the test.
Kelvin S
Article 9
May 5, 2020
The instructor was very good and kept the subject interesting. Kelvin
Linsey L
Article 9
May 5, 2020
The instructor was great and gave great examples, and It made it very easy to follow along!
Rachel B
Article 9
May 5, 2020
I felt that I was well prepared for this Article 9 test by my instructor . Thank you!
Gladys V
Article 9
May 5, 2020
Chris Garcia is a great instructor. Information was easy to follow. I learned alot!
Sabrenia W
Speech Language Pathologist
May 5, 2020
Chris did an outstanding job explaining our importance in abuse prevention of disabled persons. He was precise and simplified the material. I particularly enjoyed his personal and shocking stories of past events that were so relevant to the class. Very beneficial. I would highly recommend this class and instructor.
Lisa B
Article 9
May 8, 2020
Very informative
Brooke S
5 stars
May 8, 2020
Great class and instructor!
Cherri A
I pass
May 8, 2020
Very simple and easy tbh
Joyce L
Instructor Chris Garcia
May 8, 2020
Chris was able to provide many great examples which made the class interesting for being an online class. Great Job Chris!
Shannon C
Article 9 class on disability training
May 8, 2020
Well done! Thanks Chris
Mario H
Dsp
May 8, 2020
i missed one and would have liked to know the correct answer and what question i have got wrong.
Sherry H
Article 9 Training Summary
May 8, 2020
Chris makes the class engaging and he is a gifted trainer/presenter - I found the logistics to get into the portal challenging, it would not accept my Google or Facebook credentials perhaps because I'm using a govt computer - the Dashboard allowed me to start a previous version of the Article 9 course and I nearly missed the streaming version. That part was frustrating but the course was great once I was able to sign on as a guest. Then I had to worry if I was going to receive credit!
Geraldine F
Geri Franquist, Speech Therapy
May 8, 2020
Chris is an excellent presenter. He provides the information paired with good examples.
Grace S
Article 9 class
May 8, 2020
Great job teaching the class.
Linda L
Article 9
May 8, 2020
Great class. Chris did a great job.
Kosei H
great teacher
May 11, 2020
Awesome teacher. very helpful and nice
Susan H
Live Stream Article 9 with Chris Garcia on 05.11.2020
May 11, 2020
Chris is a dynamic speaker who presented pertinent information in a concise manner along with relevant examples.
Maria G
Article 9
May 11, 2020
Good instructor Chris Garcia
Bonni M
physical therapist
May 14, 2020
great class. easy to follow and excellent information. thank you
Christine L
Awesome and informative!
May 14, 2020
Chris is a joy to listen to! Great speaker that is passionate about Article 9. Thank you!
Bradley H
Article 9
May 14, 2020
Excellent class! Chris is an experienced and knowledgeable instructor who is passionate about what he does and the populations we serve.
Kerry M
Article 9
May 14, 2020
Great instructor:)
Katrinka M
DSP supervisor
May 14, 2020
Chris is concise and informative and shows he has a lot of heart. Thanks
Gina G
Director of Programs
May 14, 2020
Chris does a terrific job!
Ruby R
Chris Garcia
May 14, 2020
Very educational and I’m glad I took this class! Thank you to the instructor for all of the teaching and sharing his knowledge and experience!
Karen R
PASSIONATE, INVESTED INSTRUCTOR!
May 14, 2020
This instructor uses the class time in an incredibly positive, useful way. If new and ongoing practitioners alike take his passion, perspectives and advice to heart, our health care community will be forever improved and our clients will live deeper more dignified lives.
Sophia H
article 9
May 14, 2020
thank you this was by far one of the best classes I've attended
Rene H
Article 9
May 14, 2020
Chris did a great job!!! Easy to follow and understand!!! Thanks!!!🙂
Andrea H
SLP
May 14, 2020
Chris did a great job teaching us important information about Article 9.
LYNDA U
Course Content, Delivery and Instructor Appearance.
May 14, 2020
The course is okay, and could use more information. The historical perspective was very informative and well-delivered. The instructor could make the attempt to not look so disheveled; a bit of shaving and a hair cut would be nice to see.
Jocelyn F
Jocelyn Fults
May 14, 2020
Very well presented course was a pleasure to be involved in.
Amalia D
Online class A9
May 14, 2020
Thank you for the awesome training. I enjoyed this class.
Jainele M
Great class
May 14, 2020
The teacher was great explaining everything that I needed to know. There were even great examples that he gave during the training which help me get a better understanding for what was being taught.
Yingying A
YELLOW LIGHT
May 14, 2020
NEED TO PREPARE MORE FOR ME.
Cynthia A
Best class for article 9 I've had
May 14, 2020
This is the third class I've taken for article 9 and the best one! Love his compassion and I believe it gave me tools. I didn't know if I was going to like online but it was great.
Cynthia S
Excellent course
May 18, 2020
I liked how the information was presented and the discussion on dignity. Thank you, Chris.
Simon R
Excellent Course
May 18, 2020
Taught skills and gave information that was new to me. So glad that this training is required.
Tania M
Very informative
May 18, 2020
Thank you for all that you fo
Richard H
Very Good
May 21, 2020
Very good teacher
Stacia A
Article 9
May 21, 2020
Instructor was fine, but there were technical difficulties that excluded me from seeing the first hour of the class.
Kristi F
Article 9
May 21, 2020
Great instructor and class! Lots of helpful information!
Judy C
Article 9
May 21, 2020
Needs a little more organization.
Carlina C
Article 9
May 21, 2020
Great presenter. I liked the personal stories that we can relate to. Thank you!
Beatrice P
Article 9 training
May 21, 2020
This session on article 9 was very informative and educational.
Linda M
Heidi
May 22, 2020
Heidi, Thank you so much great class! If it weren't for you I wouldn't of passed my test! Your great, Awesome teaching!! Thanks again God bless..
Tina H
I only answered two questions and it said I failed the course?!?!?
May 26, 2020
Please contact me ASAP
Qiyan B
wrong answers
May 26, 2020
Can I see which questions I got wrong?
Karla R
Article 9
May 26, 2020
Teacher did a great job teaching the class online
Virna A
Article 9
May 26, 2020
I have taken Article 9 class several times, this was my first time with TrainingVenue, It was the best I have taken so far. I really liked it, very informative and entertaining, it wasn't boring at all. Very good examples. The only thing I would comment, I did not know that I could print the material before to take notes. Thank you so much!
Jamie A
Awesome
May 27, 2020
It was a amazing class
Lisa R
Great class and excellent instructor
May 30, 2020
Covered a broad set of topics, the passion and compassion of the instructor comes through and made the time fly by. Learned a lot that will help me as a professional and a parent!!
Amy R
Article 9
May 30, 2020
The instructor did a great job. I wish the flow would have matched the article 9 packet tho. There was a lot of jumping around and some material that was not covered...which I would have liked to have read over before taking the test. Also, I didn’t get to see the wrong answers I gave so that I could learn .???
Terri H
OTA/L
May 30, 2020
I am so fortunate to have had Chris Garcia as the teacher. It is very obvious he loves his job. Thank you Chris.
Aubree C
Great Experience
May 30, 2020
I really enjoyed learning from Chris. He used great examples, clearly explained concepts, used appropriate personal experiences, and I could tell that he genuinely cared about the subject matter. This site was also very user friendly, and easy to use. I enjoyed my experience on Training Venue.
Merisa S
informative
May 30, 2020
This class is filled with great information and gives a ton of examples to assist in the teaching that is relevant and stays on topic. The instructor knows how to gain the attention of his audience and is easy to follow. I liked this class and felt that even for a class that is 3 hours long i felt that it was a lot shorter since the information was very engaging. Thank you!
Christopher C
Great lesson
May 30, 2020
Kept it simple with some real life stories.
Courtney S
Article 9
May 30, 2020
This class was very insightful
Barbara P
Barbara Porter
May 30, 2020
Enjoyed the course. I learned some things and it was also a great review! Thanks for making it available to take in this crazy time we’re living in👍🏻
Cecilia P
Take Chris's class
May 30, 2020
His examples are amazing! He makes the class easy. PAY ATTENTION! Know your Green, Yellow, and Red lights! If you pay attention you'll pass.
Alma C
Fail
May 30, 2020
I couldn’t log in
La'Keya-Michelle V
Great class thanks to a great instructor
May 30, 2020
Chris Garcia did such a great job teaching this class in a way that could easily be understood. It was one of my favorite training's to date.
ANGELA B
Article 9
Jun 1, 2020
The teacher, Chris Garcia, was excellent & made the information easy to understand & enjoyable to learn.
Krista W
Thank you!!
Jun 3, 2020
Awesome class. I always enjoy taking your course. The live stream kept me engaged despite being a live stream and some of the challenges that come with that. Personal life experiences and stories are always helpful to hear. Things were explained well. Thank you!
Tom C
Article 9 live stream
Jun 3, 2020
wonderful class, well taught
Tiara J
Article 9
Jun 5, 2020
It only let me anserr one question then when I pressed the button to continue to next question it ended the test
Pat J
Article 9
Jun 5, 2020
So appreciative that an "online" version was offered right now to help meet the needs/requirements for those of us in "essential" work positions so we can continue to work for the benefit of the clients we serve. Thank you.
Ashly K
Article 9 class
Jun 5, 2020
very informative
Amy H
Convenient and Informative
Jun 5, 2020
I enjoyed completing this class with via live stream. It was convenient and Heidi was very passionate about what she was teaching, making it easier for me to retain. I like that she provides stories and plenty of examples for me to pull from in the future. I like that Tyler was immediately available via chat to help us whenever we needed it to make sure that we were ready to go the whole time.
Mondre W
Course Review!
Jun 5, 2020
Instructor explained the concepts in a very clear manner and provided examples which made grasping the information, easier!
Joley M
Article 9 course
Jun 5, 2020
Very informative! Instructor was very welcoming and friendly.
Lorrie G
Article 9
Jun 5, 2020
I’ve probably taken this class at least 4 times & always through Practical Training Solutions. It doesn’t matter how long I’ve been working with members at DDD, I always learn something new and you PTS manages to keep the material relevant & engaging.
Leilanee L
Article 9
Jun 5, 2020
This course is well organized, managed and delivered for Live Stream venue. Heidi Lewis an experienced instructor, I like her calm and composed manner of teaching. Support staff is readily available. Thank you for making it easy complying with the Article 9 requirement in an easy quick format.
Holley N
Pediatric Home Health Nurse
Jun 5, 2020
I really enjoyed Heidi as an instructor for this course! She used great real-life examples; which helped me relate and pass the exam. I was unable to write down her email that she provided at the end of this course but would love to reach out to her with questions in the future. One problem I did encounter is that I had signed in prior to the start of the course and my screen displayed that, “the event will start shortly”; however, it never did, and I waited quite a while before I logged out and logged back in; where I was then able to join the class; however, I missed the first 15 minutes of the course. Thank you for presenting a wonderful course with an awesome instructor! Thank you Heidi! This is my third renewal of this course and you made the course content enjoyable and easy to understand; so that I may continue to implement Article 9 compliance in my nursing care! Thank you! Nurse Holley
Monca M
Effective Instruction
Jun 9, 2020
Covered all the necessary topics in an easily understood manner. Used great examples for complex and important information. My only criticism is I wish there was a way to take the knowledge check beforehand and place out of the curriculum since many of the topics were overly familiar to me.
ROCIO M
Ariticle
Jun 9, 2020
The instructor made it easy to pass this course . He made sure we understood everything we needed to know
LaWanda N
Article 9
Jun 9, 2020
I really learned a lot. Great course!
Amy K
Certified Occupational Therapy Assistant...
Jun 9, 2020
The slides were not up long enough for me to read and the class instructor went over the information too quickly. I could not even write down the information, due him NOT leaving the slides up long enough. The packet of informaiton did NOT follow the class lecture and he went off on tagents that made no sense. I have an adult learning disability and I need more time when taking tests. My learning disability is documented with NBCOT. This is one of the worst classes that I have ever taken on-line and I also had technically difficulties in the beginning of the class with streaming the class. I missed lecture information, when having trouble trying to find the green button to mark attendance. I would of passed the test, if I was just allowed more time on the test. Just make me pay another $35.00, when I really do not have the momey to re-take the class. I would rather spent $35.00 on food verses listening to a bad instructor who presents the Article 9 class. The test also was very poorly designed and the practice test questions were a lot easier than the actual test. Your Article 9 class needs to be greatly improved..worst class ever..
LaDonna C
Mom, attendant care provider
Jun 11, 2020
Great class! Thank you!!!
Susan B
Article 9 class
Jun 11, 2020
Heidi Lewis presented the information clearly and added personal stories that made the content more interesting. The class was interesting and informative.
Tina P
my Article 9 review
Jun 11, 2020
I Really enjoyed this training on live stream it as very Convenient.
Pam R
Article 9
Jun 16, 2020
I enjoyed this format. Chris is a very involved knowledgeable speaker who does a good job without a direct audience. This system is actually a better use of my time for PD. Thank you, Pam Ross
Mary Ann P
Article 9
Jun 16, 2020
Class was interesting and informative. Chris presented the info well.
Theresa M
ARTICLE 9 for ADULTS AND TEENS!!!!?????
Jun 16, 2020
I am carry for a 8 year old, not sure why we are only talking about adult behavior, master-bating???Why did anyone around me need to hear you keep referring to this???I sat here and heard all of this and Fail? My daughter took off a day of work for all this???PLEASE MAKE THIS relevant to what I am doing! How about the 20 minute MESS of getting me in the system correct??? I am so not impressed that you want to arrange questions in a manner to trick or deceive. MOST importantly!!!! MAKE this information Relevant! Had a very hard time hearing you as well, my volume was all the way up! So Now I get to tell my daughter I sat here and FAILED??? How do you think this makes me feel?I would Like this to be geared towards 8 year olds not adults or teens! When my grandson is older than this might relate, NOT when he is 8! I am very disappointed
Sarah S
article 9
Jun 17, 2020
I failed the written test but the office let me call in and someone read the questions to me which helped me. Thank you training venue!!!!
Brigitte G
DSP
Jun 20, 2020
Great teaching.
Leslie W
Informative class
Jun 20, 2020
Very informative class. As a nurse I learned about some differences that we can implement in the hospital versus what I can do if I am in a position where Article 9 must be followed. The instructor was clear and easy to understand.
Susan H
great speaker
Jun 20, 2020
kept it interesting!! thank you have a great summer!!
Jessica B
Article 9
Jun 20, 2020
The instructor was engaging and the material was accurate and informative.
Roxanna H
Article 9
Jun 20, 2020
Chris is a great instructor. Easy to listen to and he sets you up for success. I would highly recommend taking a course with him. Thank you, Chris!
Leeann K
Article 9
Jun 20, 2020
It was great, I like doing this from home better than going to the physical site itself.
Erica C
Article 9
Jun 22, 2020
Great informative and thorough information
Gerald G
Article 9
Jun 22, 2020
The course material were well organized
Janina L
Article 9
Jun 22, 2020
Good class ! Thank you
Vanessa P
Article 9
Jun 22, 2020
Chris is awesome! He was passionate, very knowledgeable. Overall a great teacher. Highly Recommend!
Sandra W
Sandra; LPN
Jun 25, 2020
This was a great course. You do a great job of teaching it. I did not anticipate crying so much but I think that helped to make this such a significant course for me to remember and carry with me into my career. Thank you.
Lynette E
Article 9 Certification
Jun 25, 2020
Heidi was my instructor and I liked that she used a lot of examples including her everyday interaction with her own kids.
Malinda H
Interrupted video due to technical errors
Jun 28, 2020
The class description, page, live feed, and class did not indicate that we were required to sign back in after every break, thus kicking myself and other employees out off the class 3/4 of the way done. Almost 3 hours of time wasted, as we now have to retake the class due to errors beyond our control or knowledge. Very disappointing.
Cynthia A
Title IV
Jun 29, 2020
The instructor, Chris, was really engaging. He was easy to understand and used excellent examples. I have taken this training 3 times and this was the best.
Amanda m
Article 9
Jun 29, 2020
pretty good instructor.
Donna M
Article 9 Training
Jun 29, 2020
Chris is consistently knowledgeable and such a great teacher. *I wish you had a way to email the attendees quiz questions or refresher statements occasionally to help keep the knowledge and mindset that Article 9 training teaches in the forefront of the minds of the individuals that work with DDD clients.
Traci R
Article 9
Jun 29, 2020
Chris was a great teacher. He gave examples so it was easy to understand the regulations and desired outcomes.
Josephine B
Article 9
Jun 29, 2020
The class was great very informative and the instruction was clear.
zulema I
Article 9 class
Jun 29, 2020
Chris is a great instructor!
Lisa M
Lisa McCune
Jun 29, 2020
Enjoyed the course. The information was clear and concise. The test was a little tricky but I passed.
Marlen M
Should allow two chances at least to retake the exam
Jul 2, 2020
The training was very interesting but the quiz was so hit or miss.
Donna H
article 9
Jul 7, 2020
had emergency going on during test and answered without really reading.
Frank G
Article 9
Jul 7, 2020
The class kept having technical difficulties. First it was freezing and the instructor asked us to wait while they fixed. Next I was logged out three times and had to request support help. The audio was difficult to hear and I had volume at 100% I failed the class and now have to purchase and retake !!! very upset!!!
Rachel E
Professional and Enthusiastic
Jul 9, 2020
The information was clear, understandable, and delivered with professionalism and enthusiasm. It was obvious Chris has a real passion for what he does and a lot of experience to back up his explanations. Thank you!
TERESA B
Article 9
Jul 9, 2020
Need to correct a big typo on the quiz. Should be the work "lick" her fingers, I think.
Rebecca E
quick and easy
Jul 9, 2020
I would like a note that says to not use a phone, because I used that at first and was kicked out after 20 minutes. Either it was a technical glitch or I just couldn't see the check in button. Perhaps it shows and you just have to scroll down more. But from the description I was expecting to see the check in button on the same screen. So either I missed the button or it didn't show up or it was a technical glitch. Other than that it was okay. (:
Laura Jill E
Chris Garcia - Teacher of Article 9 Live Class
Jul 9, 2020
Chris was personable as a teacher. He spoke at a reasonable rate, used visuals as needed and reviewed any needed questions prior to the final quiz. I found that the time passed quickly and I learned things that I had forgotten from 3 years ago. Thanks Chris for your great instruction today. Sincerely, Jill
Cinthia D
Article 9
Jul 9, 2020
Thorough. Great information.
Leeann L
Excellent course
Jul 14, 2020
This course was very informative and displayed very well. I enjoyed every minute of it :)
Sharon K
Hab Provider
Jul 15, 2020
Really enjoyed the class. Lots of helpful reminders about how to help those we service to live more meaningful lives. Thanks for all you do and for providing this class in an online setting.
Amber T
Great course
Jul 18, 2020
Instructor was engaging and kept it interesting the whole time! Nice job!
Cindy N
Cindy Nelson, PT and owner of Nelson Pediatric Therapy
Jul 18, 2020
Chris, as always, you did a great job teaching. I enrolled 3 of my therapists in today's class (besides myself )and 2 who will be taking Article 9 with you at a later date. I'm glad I decided to no longer take the Instructor course and will now send everyone your way. Thanks for setting this up live stream so we can all stay home and stay safe. I wish you the best! Thank you, Cindy
Aaliyah M
Attendance button
Jul 18, 2020
Thanks for reminding us to push the attendance button three times. It can’t be seen while watching the video unless you scroll down. If I had not been told to I would have been kicked out
Abdulfatah A
Article 9
Jul 18, 2020
great class and the instructor is very knowledgeable on the material
Laura P
Atricle 9 instructor on 7/18/20 0900
Jul 18, 2020
WOW!! I actually enjoyed listening to this teacher and enjoyed his stories and history of the Article 9. Thank you for making this class palatable and incorporating the history of Developmental Laws into the class. The intro pulled my heartstrings and made the meat of the course feel like a necessity to know in order to respect the industry. Thank you
Angel C
Article 9
Jul 18, 2020
Technical difficulties
Lisa T
Chris was great! My only suggestion is to change the order of the pages in the booklet
Jul 18, 2020
Chris was great! He put the content in a story form which made it much easier to understand and remember. The only thing that distracted me from learning was the order of the pages in the booklet. I liked having a booklet because it is helpful for learning as it gives an additional tool.
Heidi G
Article 9
Jul 18, 2020
The technical difficulties are highly frustrating especially when they occur 3 hours in to class and video just shuts off and you can't log in. Instructor did still make sure all pertinent information was received. I still was frazzled that I would not be logged back on. Then stressed during test to hurry and take cause instructor warned it might happen again. It is Saturday and instructor warned if happened again wouldn't be able to resolve till Monday. Luckily I passed but taking test in that stress situation is not ideal.
Stephanie C
Article 9 course
Jul 18, 2020
The instructor was great! He was lively and gave great examples. There was a minor technical difficulty on their end, but it was fixed within a couple minutes. Thank you for a great course!
Shadaia S
Article 9
Jul 22, 2020
Kinda Hard To Understand But Hes A Good Teacher
Jessica C
Article 9 with Chris
Jul 22, 2020
Great class. I have had many Article 9 trainings and I loved the real world examples in this training and how it was broken up in to 3 sections. Chris is a great teacher and is very passionate, helping to encourage those of us taking the training. Great class
Haley R
Great training
Jul 22, 2020
Very informative and useful
Anita J
Training
Jul 22, 2020
The Article 9 Training with Chris was great and very informative!
Steve S
Article 9
Jul 22, 2020
Chris was an excellent presenter. He was well informed, he got his thoughts across clearly, he was down to earth. Good job.
Esther O
Article 9
Jul 22, 2020
Chris is the best teacher, love you my friend. 5 stars for you.
Balwant J
ARTICLE 9
Jul 22, 2020
AWESOME INSTRUCTOR. THANK YOU!
Imani R
10/10 would recommend
Jul 22, 2020
Chris was an amazing teacher. He was very knowledgeable and easy to understand. You could tell that he is very compassionate about what he does. I am lucky to have had him as my instructor and Tyler as a helping hand. Thanks to Chris and Tyler i was able to easily pass the course. Thank you guys!!!!
Jesus G. M
Article 9
Jul 27, 2020
It’s kick me out of my class and doesn’t let me in
Dianna N
article9
Jul 27, 2020
Chris is a great instructor. He is very clear and gives great examples.
Catherine "Cat" P
Great
Jul 27, 2020
Went by fast. It was fun. Informative. Test was easy.
Judy V
My test I passed
Jul 27, 2020
I took my time and did good thank you Chris you are a great instructor
Brittany F
Great class and instructor!
Jul 27, 2020
Chris was a great teacher! He was able to provide relevant information in an engaging and clear way. I really appreciated the ability to take this class online. Thank you again, Chris!
Gloria S
.
Jul 27, 2020
awesome
Daniel F
Interesting course and very helpful
Jul 30, 2020
The instructor was extremely easy to follow and knowledgeable on the subject. I feel confident that I will be able to do a good job working an occupation involving Article 9 after taking this course.
Vanessa T
Article 9 training
Jul 30, 2020
This class was filled with lots of great information!
Cynthia L
LPN
Jul 30, 2020
Chris I appriciate how you teach dignity through support.
Rebecca C
Article 9
Jul 30, 2020
Instructor was very good and knowledgeable
Brenda E
Article 9 Online Class
Jul 30, 2020
I really enjoyed this class, I learned a lot and really like how our instructor Chris Garcia taught it. Great job!!!
Amannda R
Taken course many times!
Aug 4, 2020
I enjoyed this webinar! When an instructor can speak open and freely and use examples it really makes a difference in the class experience. I appreciate all that he shared with us today! Thank you !
Akilah P
Article 9
Aug 4, 2020
Good class. Very informative
Favour N
Great
Aug 4, 2020
Good teacher. Although long, the implementation of breaks was very good every hour. The test was just like practice at the end of the course.
Shanta H
Article 9
Aug 4, 2020
very well explained an very interesting method to help us understand the meanings in article 9 I was focus an ears was open love trance method
JUSTER N
Article 9
Aug 4, 2020
The teacher was very informative and professional.
Carol J
Article 9
Aug 4, 2020
Chris Garcia is an instructor. You can easily tell how experienced, devoted and passionate he is. Time flew by. A pleasure to take the course!
Shawn T
Article 9
Aug 4, 2020
Trainer was informative and energetic throughout.
Joanne W
RN
Aug 4, 2020
Information was presented well by instructor!
Janice R
HAH/RSP provider and Office clerk for The Therapy Grove
Aug 4, 2020
Absolutely love the course it is very informative. Chris is an amazing instructor! Thank you for your enthusiasm!
Reed S
Article 9
Aug 12, 2020
Great teacher who seems very passionate about this subject
Katherine T
Informative Class
Aug 12, 2020
I expanded my knowledge on how to protect an Intellectually Challenged Individual's dignity. The instructor was knowledgeable and passionate on how to help us all become exemplary providers.
Daniel S
Article 9 training
Aug 12, 2020
Enjoyed class trainer was great. I wish we could see which questions we got incorrect and review those
Miriam R
PTA
Aug 12, 2020
Accurate information and easy to understand.
Nathan G
Nate Garrett, COTA/L
Aug 12, 2020
Love the passion and experience you bring to Article 9!
Anna H
Thank you
Aug 12, 2020
Thank you again Chris, for not only another great Article 9 class but for being a champion for individuals with special needs! I truly appreciate what you have to say each time I take this class with you (which I think this is the third time :)
Audrey W
RN
Aug 12, 2020
Great education and teaching. Will help with the care of this population Needed more review of yellow and red-light Could help understanding answering questions Thank you very much for your time today
Christine E
Article 9
Aug 12, 2020
Good class. Teacher obviously cared very deeply about the subject, and made me care even more. Thank you
Megan D
Taking class again
Aug 12, 2020
I have taken a class with Chris Garcia before and think he is a great instructor, however my screen kept freezing and did not And could Not get a A lot of the information I needed.
Ashley W
A
Aug 16, 2020
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Precious M
Youth Specialist
Sep 5, 2020
This course give me a great sense of understanding in treating people with respect and dignity